SharpSpring vs Zoho CRM

Struggling to choose between SharpSpring and Zoho CRM? Both products offer unique advantages, making it a tough decision.

SharpSpring is a Business & Commerce solution with tags like crm, email-marketing, analytics, automation.

It boasts features such as Lead scoring and nurturing, Email marketing, Landing pages and forms, CRM and sales management, Marketing analytics and reporting and pros including Intuitive interface, Comprehensive features for the price, Great for small business marketing automation, Detailed analytics and reporting, Good customer support.

On the other hand, Zoho CRM is a Business & Commerce product tagged with crm, sales, marketing, support.

Its standout features include Contact management, Pipeline tracking, Lead scoring, Reporting, Marketing automation, Sales forecasting, Customer support, Mobile app, Customizable dashboards, Workflow automation, and it shines with pros like Comprehensive CRM features, Affordable pricing, Intuitive user interface, Integrates with other Zoho apps, Strong customer support, Scalable for businesses of all sizes.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

SharpSpring

SharpSpring

SharpSpring is a cloud-based marketing automation and CRM platform aimed at small and medium businesses. It provides features like email marketing, landing pages, forms, social management, CRM, marketing workflows, and analytics.

Categories:
Business & Commerce Marketing Automation
crm email-marketing analytics automation

SharpSpring Features

  1. Lead scoring and nurturing
  2. Email marketing
  3. Landing pages and forms
  4. CRM and sales management
  5. Marketing analytics and reporting

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Comprehensive features for the price

Great for small business marketing automation

Detailed analytics and reporting

Good customer support

Cons

Can be complex for beginners

Limitations on contacts for cheaper plans

Email deliverability issues reported

Mobile app needs improvement

Zoho CRM

Zoho CRM

Zoho CRM is a customer relationship management platform that helps businesses manage sales, marketing, customer support, and overall customer engagement. It includes features like contact management, pipeline tracking, lead scoring, and reporting.

Categories:
Business & Commerce Customer Relationship Management
crm sales marketing support

Zoho CRM Features

  1. Contact management
  2. Pipeline tracking
  3. Lead scoring
  4. Reporting
  5. Marketing automation
  6. Sales forecasting
  7. Customer support
  8. Mobile app
  9. Customizable dashboards
  10. Workflow automation

Pricing

  • Freemium
  • Subscription-Based

Pros

Comprehensive CRM features

Affordable pricing

Intuitive user interface

Integrates with other Zoho apps

Strong customer support

Scalable for businesses of all sizes

Cons

Limited customization options

Steep learning curve for complex features

Limited third-party integrations compared to some competitors

Mobile app has limited functionality compared to desktop version