Skype Auto Recorder vs PrettyMay Call Center for Skype

Struggling to choose between Skype Auto Recorder and PrettyMay Call Center for Skype? Both products offer unique advantages, making it a tough decision.

Skype Auto Recorder is a Social & Communications solution with tags like skype, call-recording, video-recording, audio-recording.

It boasts features such as Automatically records Skype calls and conversations, Records both audio and video, Integrates directly with Skype, Detects when calls start and stop, Free and open source and pros including Easy to setup and use, Reliable call recording, Good quality audio and video recording, Completely free with no limits, Open source allows customization.

On the other hand, PrettyMay Call Center for Skype is a Business & Commerce product tagged with call-center, customer-service, call-routing, call-monitoring, skype-integration.

Its standout features include Intelligent call distribution, Skills-based routing, Call monitoring, Call recording, Real-time analytics, CRM integration, Chat support, Voicemail, IVR menus, Call queues, and it shines with pros like Easy to set up and use, Affordable pricing, Native Skype integration, Good for small teams, Good call management features.

Feature	Skype Auto Recorder	PrettyMay Call Center for Skype
Overall Score	N/A	N/A
Primary Category	Social & Communications	Business & Commerce

Product Overview

Skype Auto Recorder

Description: Skype Auto Recorder is a free software that allows you to automatically record Skype calls and conversations. It works by integrating with Skype and detecting when calls start, allowing you to capture both video and audio.

PrettyMay Call Center for Skype

Description: PrettyMay Call Center is a customer service software designed for Skype. It enables businesses to easily set up a call center within Skype to receive and manage a high volume of customer calls. Key features include intelligent call distribution, skills-based routing, call monitoring and recording.

Key Features Comparison

Skype Auto Recorder Features

• Automatically records Skype calls and conversations
• Records both audio and video
• Integrates directly with Skype
• Detects when calls start and stop
• Free and open source

PrettyMay Call Center for Skype Features

• Intelligent call distribution
• Skills-based routing
• Call monitoring
• Call recording
• Real-time analytics
• CRM integration
• Chat support
• Voicemail
• IVR menus
• Call queues

Pros & Cons Analysis

Skype Auto Recorder

Pros

• Easy to setup and use
• Reliable call recording
• Good quality audio and video recording
• Completely free with no limits
• Open source allows customization

Cons

• Video recording requires more disk space
• May impact Skype performance if low system resources
• Requires manual start/stop if call detection fails
• Lacks advanced features of paid alternatives

PrettyMay Call Center for Skype

Pros

• Easy to set up and use
• Affordable pricing
• Native Skype integration
• Good for small teams
• Good call management features

Cons

• Limited to Skype only, no telephony integration
• Basic reporting
• No mobile app
• No outbound calling features

Pricing Comparison

Skype Auto Recorder

• Free
• Open Source

PrettyMay Call Center for Skype

• Subscription-Based