Skype vs Mitel

Struggling to choose between Skype and Mitel? Both products offer unique advantages, making it a tough decision.

Skype is a Social & Communications solution with tags like video-calling, instant-messaging, voice-calls, file-sharing.

It boasts features such as Voice calls, Video calls, Instant messaging, File sharing, Screen sharing, Group video calls, Call recording, Voicemail, Call forwarding and pros including Free calls, End-to-end encryption, Cross-platform availability, Integration with other apps, Call quality, Group video calls.

On the other hand, Mitel is a Business & Commerce product tagged with phone-system, unified-communications, collaboration, integrations, mobility, engagement.

Its standout features include Cloud-based and on-premises PBX systems, Unified communications and collaboration tools, Mobile apps and softphones, Contact center and call recording, Audio, video, and web conferencing, Team chat and messaging, CRM and ERP integrations, and it shines with pros like Reliable and high-quality voice services, Easy to manage and use interface, Scalable for businesses of all sizes, Strong mobility features, Integrates with popular business apps, Good value for money.

Feature	Skype	Mitel
Overall Score	1	N/A
Primary Category	Social & Communications	Business & Commerce

Product Overview

Skype

Description: Skype is a popular communication software that allows free voice and video calls, instant messaging, and file sharing over the internet between users. It works on computers, mobile devices, and smartphones.

Mitel

Description: Mitel is a business communications software company that provides cloud and on-premises business phone systems, unified communications, and collaboration tools for enterprises. Mitel solutions focus on seamless integrations, mobility, customer engagement, and team collaboration.

Key Features Comparison

Skype Features

• Voice calls
• Video calls
• Instant messaging
• File sharing
• Screen sharing
• Group video calls
• Call recording
• Voicemail
• Call forwarding

Mitel Features

• Cloud-based and on-premises PBX systems
• Unified communications and collaboration tools
• Mobile apps and softphones
• Contact center and call recording
• Audio, video, and web conferencing
• Team chat and messaging
• CRM and ERP integrations

Pros & Cons Analysis

Skype

Pros

• Free calls
• End-to-end encryption
• Cross-platform availability
• Integration with other apps
• Call quality
• Group video calls

Cons

• Occasional glitches
• Limited free version
• Ads in free version
• No anonymity

Mitel

Pros

• Reliable and high-quality voice services
• Easy to manage and use interface
• Scalable for businesses of all sizes
• Strong mobility features
• Integrates with popular business apps
• Good value for money

Cons

• Can be expensive for smaller businesses
• Occasional glitches with software updates
• Support could be more responsive
• Missing some more advanced UC features
• Mobile app could use some improvements

Pricing Comparison

Skype

• Freemium
• Subscription-Based

Mitel

• Subscription-Based
• Custom Pricing