Smallpdf vs HelpRange

Struggling to choose between Smallpdf and HelpRange? Both products offer unique advantages, making it a tough decision.

Smallpdf is a Office & Productivity solution with tags like pdf, editor, converter, compressor, unlocker, merger, splitter.

It boasts features such as Edit PDFs, Compress PDFs, Convert PDFs to other formats, Merge PDFs, Split PDFs, Unlock PDFs, Add or remove pages, Rotate pages, Reorganize pages, Extract images, Add watermarks and pros including Free basic editing features, Intuitive and easy to use interface, No software installation required, Works on any device with a browser, Fast processing speeds, No limits on PDF sizes or number of tasks.

On the other hand, HelpRange is a Business & Commerce product tagged with knowledge-base, live-chat, help-desk, customer-support.

Its standout features include Knowledge base to create and organize help articles, Live chat to interact with customers in real-time, Help desk to manage and respond to support tickets, Customer self-service portal, SLA and response time management, Canned responses to quickly answer common questions, Real-time analytics and reports, and it shines with pros like Intuitive and easy to use, Great knowledge base capabilities, Multiple support channels - chat, email, social, Helpful canned responses feature, Good value for money.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Smallpdf

Smallpdf

Smallpdf is a free online PDF editor that allows you to easily edit, compress, convert, merge, split, and unlock PDF files. It offers core editing features like adding or removing pages, rotating pages, reorganizing pages, extracting images, adding watermarks, etc.

Categories:
pdf editor converter compressor unlocker merger splitter

Smallpdf Features

  1. Edit PDFs
  2. Compress PDFs
  3. Convert PDFs to other formats
  4. Merge PDFs
  5. Split PDFs
  6. Unlock PDFs
  7. Add or remove pages
  8. Rotate pages
  9. Reorganize pages
  10. Extract images
  11. Add watermarks

Pricing

  • Freemium

Pros

Free basic editing features

Intuitive and easy to use interface

No software installation required

Works on any device with a browser

Fast processing speeds

No limits on PDF sizes or number of tasks

Cons

Limited features compared to paid options

Must create account to save edited files

No OCR for text recognition

No support for PDF forms or comments

Ads on free version

Maximum file upload size limit


HelpRange

HelpRange

HelpRange is a customer service software that provides knowledge base, live chat, and help desk features to assist companies in delivering excellent customer support. It allows companies to easily create help articles, interact with customers in real-time through chat, and manage support tickets.

Categories:
knowledge-base live-chat help-desk customer-support

HelpRange Features

  1. Knowledge base to create and organize help articles
  2. Live chat to interact with customers in real-time
  3. Help desk to manage and respond to support tickets
  4. Customer self-service portal
  5. SLA and response time management
  6. Canned responses to quickly answer common questions
  7. Real-time analytics and reports

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use

Great knowledge base capabilities

Multiple support channels - chat, email, social

Helpful canned responses feature

Good value for money

Cons

Mobile app could be better

Some limitations in free plan

Ticket automation is limited

Lacks advanced reporting features