Smallpdf vs HelpRange

Struggling to choose between Smallpdf and HelpRange? Both products offer unique advantages, making it a tough decision.

Smallpdf is a Office & Productivity solution with tags like pdf, editor, converter, compressor, unlocker, merger, splitter.

It boasts features such as Edit PDFs, Compress PDFs, Convert PDFs to other formats, Merge PDFs, Split PDFs, Unlock PDFs, Add or remove pages, Rotate pages, Reorganize pages, Extract images, Add watermarks and pros including Free basic editing features, Intuitive and easy to use interface, No software installation required, Works on any device with a browser, Fast processing speeds, No limits on PDF sizes or number of tasks.

On the other hand, HelpRange is a Business & Commerce product tagged with knowledge-base, live-chat, help-desk, customer-support.

Its standout features include Knowledge base to create and organize help articles, Live chat to interact with customers in real-time, Help desk to manage and respond to support tickets, Customer self-service portal, SLA and response time management, Canned responses to quickly answer common questions, Real-time analytics and reports, and it shines with pros like Intuitive and easy to use, Great knowledge base capabilities, Multiple support channels - chat, email, social, Helpful canned responses feature, Good value for money.

Feature	Smallpdf	HelpRange
Overall Score	N/A	N/A
Primary Category	Office & Productivity	Business & Commerce

Product Overview

Smallpdf

Description: Smallpdf is a free online PDF editor that allows you to easily edit, compress, convert, merge, split, and unlock PDF files. It offers core editing features like adding or removing pages, rotating pages, reorganizing pages, extracting images, adding watermarks, etc.

HelpRange

Description: HelpRange is a customer service software that provides knowledge base, live chat, and help desk features to assist companies in delivering excellent customer support. It allows companies to easily create help articles, interact with customers in real-time through chat, and manage support tickets.

Key Features Comparison

Smallpdf Features

• Edit PDFs
• Compress PDFs
• Convert PDFs to other formats
• Merge PDFs
• Split PDFs
• Unlock PDFs
• Add or remove pages
• Rotate pages
• Reorganize pages
• Extract images
• Add watermarks

HelpRange Features

• Knowledge base to create and organize help articles
• Live chat to interact with customers in real-time
• Help desk to manage and respond to support tickets
• Customer self-service portal
• SLA and response time management
• Canned responses to quickly answer common questions
• Real-time analytics and reports

Pros & Cons Analysis

Smallpdf

Pros

• Free basic editing features
• Intuitive and easy to use interface
• No software installation required
• Works on any device with a browser
• Fast processing speeds
• No limits on PDF sizes or number of tasks

Cons

• Limited features compared to paid options
• Must create account to save edited files
• No OCR for text recognition
• No support for PDF forms or comments
• Ads on free version
• Maximum file upload size limit

HelpRange

Pros

• Intuitive and easy to use
• Great knowledge base capabilities
• Multiple support channels - chat, email, social
• Helpful canned responses feature
• Good value for money

Cons

• Mobile app could be better
• Some limitations in free plan
• Ticket automation is limited
• Lacks advanced reporting features

Pricing Comparison

Smallpdf

• Freemium

HelpRange

• Free
• Freemium
• Subscription-Based