Smartsupp vs Baseactive
Struggling to choose between Smartsupp and Baseactive? Both products offer unique advantages, making it a tough decision.
Smartsupp is a Online Services solution with tags like chat, live-chat, customer-service, analytics.
It boasts features such as Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics and pros including Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.
On the other hand, Baseactive is a Business & Commerce product tagged with data-management, customizable, automation.
Its standout features include Customizable database fields, Flexible views and layouts, User and permission management, Automation and workflow features, Data import and export, Reporting and analytics, and it shines with pros like Intuitive and easy to use interface, Powerful customization options, Robust access control and security, Scales to manage large databases, Integrates with other systems and apps, Great for streamlining business workflows.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Smartsupp
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
Categories:
Smartsupp Features
- Real-time chat
- Co-browsing
- Visitor tracking
- Chatbots
- Knowledge base
- Ticket management
- Live chat transcripts
- Canned responses
- Visitor profiles
- Real-time analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Baseactive
Baseactive is a flexible, user-friendly database software used to organize and manage data. It offers customizable fields, views, permissions, and automation features to streamline workflows.
Categories:
Baseactive Features
- Customizable database fields
- Flexible views and layouts
- User and permission management
- Automation and workflow features
- Data import and export
- Reporting and analytics
Pricing
- One-time Purchase
- Subscription-Based
- Custom Pricing