Smartsupp vs Chatango
Struggling to choose between Smartsupp and Chatango? Both products offer unique advantages, making it a tough decision.
Smartsupp is a Online Services solution with tags like chat, live-chat, customer-service, analytics.
It boasts features such as Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics and pros including Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.
On the other hand, Chatango is a Social & Communications product tagged with chat, messaging, realtime, profiles, media-sharing.
Its standout features include Chat Rooms, Private Messaging, Media Sharing, Mobile Compatibility, Customizable Profiles, and it shines with pros like Free to use, Easy to set up, Allows real-time conversations, Customizable features.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Smartsupp
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
Categories:
Smartsupp Features
- Real-time chat
- Co-browsing
- Visitor tracking
- Chatbots
- Knowledge base
- Ticket management
- Live chat transcripts
- Canned responses
- Visitor profiles
- Real-time analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Chatango
Chatango is a free chat software and service that allows users to have real-time conversations through chat rooms. It offers features like customizable profiles, private messaging, media sharing, and mobile compatibility.
Categories:
Chatango Features
- Chat Rooms
- Private Messaging
- Media Sharing
- Mobile Compatibility
- Customizable Profiles
Pricing
- Free