Smartsupp vs ZestIM
Struggling to choose between Smartsupp and ZestIM? Both products offer unique advantages, making it a tough decision.
Smartsupp is a Online Services solution with tags like chat, live-chat, customer-service, analytics.
It boasts features such as Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics and pros including Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.
On the other hand, ZestIM is a Social & Communications product tagged with opensource, instant-messaging, chat, group-chat, file-sharing, video-calling, screen-sharing, business-apps.
Its standout features include Group chat, File sharing, Video calling, Screen sharing, Integration with business apps, and it shines with pros like Open source, Free, Good for team collaboration, Feature rich.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Smartsupp
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
Categories:
Smartsupp Features
- Real-time chat
- Co-browsing
- Visitor tracking
- Chatbots
- Knowledge base
- Ticket management
- Live chat transcripts
- Canned responses
- Visitor profiles
- Real-time analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
ZestIM
ZestIM is an open-source instant messaging and chat application for businesses. It provides features like group chat, file sharing, video calling, screen sharing, and integrations with business apps.
Categories:
ZestIM Features
- Group chat
- File sharing
- Video calling
- Screen sharing
- Integration with business apps
Pricing
- Open Source