SMBreviewer vs Reputon

Struggling to choose between SMBreviewer and Reputon? Both products offer unique advantages, making it a tough decision.

SMBreviewer is a Business & Commerce solution with tags like reviews, testimonials, customer-feedback, reputation-management.

It boasts features such as Review collection from sites like Google, Facebook, Yelp, Review widgets, Email review requests, Review management and moderation, Review display on website and pros including Easy to collect and display reviews, Integrates seamlessly with major sites, Provides social proof and builds trust, Allows responding privately to reviews, Affordable pricing tiers.

On the other hand, Reputon is a Business & Commerce product tagged with reputation-management, review-monitoring, social-listening, online-reputation.

Its standout features include Reputation monitoring across multiple platforms, Sentiment analysis and sentiment trends, Automated review response generation, Competitor benchmarking, Customizable dashboards and reporting, Workflow management and team collaboration, and it shines with pros like Comprehensive online reputation management solution, Ability to monitor and respond to reviews in one place, Automated response features to save time, Detailed analytics and insights to inform strategy, Collaborative features for team-based reputation management.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

SMBreviewer

SMBreviewer

SMBreviewer is a cloud-based software that allows small and medium-sized businesses to collect customer reviews and testimonials. It integrates with popular sites like Google, Facebook, and Yelp to display reviews, and has features like review widgets, email collection, and review management.

Categories:
reviews testimonials customer-feedback reputation-management

SMBreviewer Features

  1. Review collection from sites like Google, Facebook, Yelp
  2. Review widgets
  3. Email review requests
  4. Review management and moderation
  5. Review display on website

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to collect and display reviews

Integrates seamlessly with major sites

Provides social proof and builds trust

Allows responding privately to reviews

Affordable pricing tiers

Cons

Limited features compared to enterprise solutions

Must put some effort into collecting reviews

No advanced analytics or sentiment analysis


Reputon

Reputon

Reputon is a reputation management software that helps businesses monitor, manage, and improve their online reputation. It aggregates reviews, social media mentions, and other external content to provide insights and tools for response.

Categories:
reputation-management review-monitoring social-listening online-reputation

Reputon Features

  1. Reputation monitoring across multiple platforms
  2. Sentiment analysis and sentiment trends
  3. Automated review response generation
  4. Competitor benchmarking
  5. Customizable dashboards and reporting
  6. Workflow management and team collaboration

Pricing

  • Subscription-Based

Pros

Comprehensive online reputation management solution

Ability to monitor and respond to reviews in one place

Automated response features to save time

Detailed analytics and insights to inform strategy

Collaborative features for team-based reputation management

Cons

Can be complex to set up and configure initially

Pricing may be high for small businesses

Limited customization options for reporting and dashboards

Reliance on third-party data sources for some features