SoGoSurvey vs Delighted

Professional comparison and analysis to help you choose the right software solution for your needs. Compare features, pricing, pros & cons, and make an informed decision.

SoGoSurvey icon
SoGoSurvey
Delighted icon
Delighted

Expert Analysis & Comparison

Struggling to choose between SoGoSurvey and Delighted? Both products offer unique advantages, making it a tough decision.

SoGoSurvey is a Business & Commerce solution with tags like survey, questionnaire, feedback.

It boasts features such as Drag & drop survey builder, Customizable design themes, Skip logic & branching, Multiple question types, Data analytics & reports, Real-time results, Custom branding, Multi-language support, Email/link distribution, Survey logic, Data exports, Partial responses, Response validation, Survey versioning, User permissions, API access, Single & multi-page surveys, Mobile optimization, Survey quotas, Data filters, Custom CSS, White labeling, Survey cloning and pros including Intuitive drag & drop builder, Customizable design themes, Powerful skip logic, Robust analytics and reports, Real-time results, Multi-language support, Easy distribution, Partial response saving, Survey versioning, API access, Mobile optimized.

On the other hand, Delighted is a Business & Commerce product tagged with surveys, customer-satisfaction, net-promoter-score, feedback, analytics.

Its standout features include Send NPS surveys via email & SMS, Real-time dashboard to view NPS scores, Automated workflows based on NPS responses, Integration with CRM & support tools, Segment customers & analyze NPS trends, Custom branding & survey personalization, API access to survey data & insights, and it shines with pros like Simple and intuitive interface, Powerful segmentation and targeting, Automated follow-up on detractors, Easy to integrate with other tools, Great customer support, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Why Compare SoGoSurvey and Delighted?

When evaluating SoGoSurvey versus Delighted, both solutions serve different needs within the business & commerce ecosystem. This comparison helps determine which solution aligns with your specific requirements and technical approach.

Market Position & Industry Recognition

SoGoSurvey and Delighted have established themselves in the business & commerce market. Key areas include survey, questionnaire, feedback.

Technical Architecture & Implementation

The architectural differences between SoGoSurvey and Delighted significantly impact implementation and maintenance approaches. Related technologies include survey, questionnaire, feedback.

Integration & Ecosystem

Both solutions integrate with various tools and platforms. Common integration points include survey, questionnaire and surveys, customer-satisfaction.

Decision Framework

Consider your technical requirements, team expertise, and integration needs when choosing between SoGoSurvey and Delighted. You might also explore survey, questionnaire, feedback for alternative approaches.

Feature SoGoSurvey Delighted
Overall Score N/A N/A
Primary Category Business & Commerce Business & Commerce
Target Users Developers, QA Engineers QA Teams, Non-technical Users
Deployment Self-hosted, Cloud Cloud-based, SaaS
Learning Curve Moderate to Steep Easy to Moderate

Product Overview

SoGoSurvey
SoGoSurvey

Description: SoGoSurvey is an online survey and questionnaire builder that allows users to easily create, distribute, and analyze surveys. It provides templates and customization options to design professional-looking surveys.

Type: Open Source Test Automation Framework

Founded: 2011

Primary Use: Mobile app testing automation

Supported Platforms: iOS, Android, Windows

Delighted
Delighted

Description: Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

Type: Cloud-based Test Automation Platform

Founded: 2015

Primary Use: Web, mobile, and API testing

Supported Platforms: Web, iOS, Android, API

Key Features Comparison

SoGoSurvey
SoGoSurvey Features
  • Drag & drop survey builder
  • Customizable design themes
  • Skip logic & branching
  • Multiple question types
  • Data analytics & reports
  • Real-time results
  • Custom branding
  • Multi-language support
  • Email/link distribution
  • Survey logic
  • Data exports
  • Partial responses
  • Response validation
  • Survey versioning
  • User permissions
  • API access
  • Single & multi-page surveys
  • Mobile optimization
  • Survey quotas
  • Data filters
  • Custom CSS
  • White labeling
  • Survey cloning
Delighted
Delighted Features
  • Send NPS surveys via email & SMS
  • Real-time dashboard to view NPS scores
  • Automated workflows based on NPS responses
  • Integration with CRM & support tools
  • Segment customers & analyze NPS trends
  • Custom branding & survey personalization
  • API access to survey data & insights

Pros & Cons Analysis

SoGoSurvey
SoGoSurvey
Pros
  • Intuitive drag & drop builder
  • Customizable design themes
  • Powerful skip logic
  • Robust analytics and reports
  • Real-time results
  • Multi-language support
  • Easy distribution
  • Partial response saving
  • Survey versioning
  • API access
  • Mobile optimized
Cons
  • No offline surveys
  • Limited free plan
  • No data connectors
  • Steep learning curve for advanced features
Delighted
Delighted
Pros
  • Simple and intuitive interface
  • Powerful segmentation and targeting
  • Automated follow-up on detractors
  • Easy to integrate with other tools
  • Great customer support
  • Affordable pricing
Cons
  • Limited customization of surveys
  • No advanced analytics or reporting
  • Slow loading times for large datasets
  • No offline survey options
  • Steep learning curve for setup

Pricing Comparison

SoGoSurvey
SoGoSurvey
  • Freemium
  • Subscription-based
Delighted
Delighted
  • Subscription-Based

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