SoGoSurvey vs Delighted

Struggling to choose between SoGoSurvey and Delighted? Both products offer unique advantages, making it a tough decision.

SoGoSurvey is a Business & Commerce solution with tags like survey, questionnaire, feedback.

It boasts features such as Drag & drop survey builder, Customizable design themes, Skip logic & branching, Multiple question types, Data analytics & reports, Real-time results, Custom branding, Multi-language support, Email/link distribution, Survey logic, Data exports, Partial responses, Response validation, Survey versioning, User permissions, API access, Single & multi-page surveys, Mobile optimization, Survey quotas, Data filters, Custom CSS, White labeling, Survey cloning and pros including Intuitive drag & drop builder, Customizable design themes, Powerful skip logic, Robust analytics and reports, Real-time results, Multi-language support, Easy distribution, Partial response saving, Survey versioning, API access, Mobile optimized.

On the other hand, Delighted is a Business & Commerce product tagged with surveys, customer-satisfaction, net-promoter-score, feedback, analytics.

Its standout features include Send NPS surveys via email & SMS, Real-time dashboard to view NPS scores, Automated workflows based on NPS responses, Integration with CRM & support tools, Segment customers & analyze NPS trends, Custom branding & survey personalization, API access to survey data & insights, and it shines with pros like Simple and intuitive interface, Powerful segmentation and targeting, Automated follow-up on detractors, Easy to integrate with other tools, Great customer support, Affordable pricing.

Feature	SoGoSurvey	Delighted
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

SoGoSurvey

Description: SoGoSurvey is an online survey and questionnaire builder that allows users to easily create, distribute, and analyze surveys. It provides templates and customization options to design professional-looking surveys.

Delighted

Description: Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

Key Features Comparison

SoGoSurvey Features

• Drag & drop survey builder
• Customizable design themes
• Skip logic & branching
• Multiple question types
• Data analytics & reports
• Real-time results
• Custom branding
• Multi-language support
• Email/link distribution
• Survey logic
• Data exports
• Partial responses
• Response validation
• Survey versioning
• User permissions
• API access
• Single & multi-page surveys
• Mobile optimization
• Survey quotas
• Data filters
• Custom CSS
• White labeling
• Survey cloning

Delighted Features

• Send NPS surveys via email & SMS
• Real-time dashboard to view NPS scores
• Automated workflows based on NPS responses
• Integration with CRM & support tools
• Segment customers & analyze NPS trends
• Custom branding & survey personalization
• API access to survey data & insights

Pros & Cons Analysis

SoGoSurvey

Pros

• Intuitive drag & drop builder
• Customizable design themes
• Powerful skip logic
• Robust analytics and reports
• Real-time results
• Multi-language support
• Easy distribution
• Partial response saving
• Survey versioning
• API access
• Mobile optimized

Cons

• No offline surveys
• Limited free plan
• No data connectors
• Steep learning curve for advanced features

Delighted

Pros

• Simple and intuitive interface
• Powerful segmentation and targeting
• Automated follow-up on detractors
• Easy to integrate with other tools
• Great customer support
• Affordable pricing

Cons

• Limited customization of surveys
• No advanced analytics or reporting
• Slow loading times for large datasets
• No offline survey options
• Steep learning curve for setup

Pricing Comparison

SoGoSurvey

• Freemium
• Subscription-based

Delighted

• Subscription-Based