SoGoSurvey vs Medallia

Struggling to choose between SoGoSurvey and Medallia? Both products offer unique advantages, making it a tough decision.

SoGoSurvey is a Business & Commerce solution with tags like survey, questionnaire, feedback.

It boasts features such as Drag & drop survey builder, Customizable design themes, Skip logic & branching, Multiple question types, Data analytics & reports, Real-time results, Custom branding, Multi-language support, Email/link distribution, Survey logic, Data exports, Partial responses, Response validation, Survey versioning, User permissions, API access, Single & multi-page surveys, Mobile optimization, Survey quotas, Data filters, Custom CSS, White labeling, Survey cloning and pros including Intuitive drag & drop builder, Customizable design themes, Powerful skip logic, Robust analytics and reports, Real-time results, Multi-language support, Easy distribution, Partial response saving, Survey versioning, API access, Mobile optimized.

On the other hand, Medallia is a Business & Commerce product tagged with surveys, social-media-monitoring, text-analytics, customer-feedback.

Its standout features include Surveys - Create and send surveys via email, SMS, web links to collect customer feedback, Text Analytics - Analyze open-ended survey responses and social media posts using NLP and sentiment analysis, Social Media Monitoring - Track mentions and analyze social media conversations, Dashboards - Visualize feedback data and insights with customizable dashboards, Alerts - Get notified when feedback matches specified criteria, Integration - Integrate with CRM, support, and operational data sources, Reporting - Generate standard and custom reports from feedback data, and it shines with pros like Powerful analytics and dashboards, Flexible data collection methods, Integration with other systems, Industry-specific solutions, Scales to large deployments.

Feature	SoGoSurvey	Medallia
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

SoGoSurvey

Description: SoGoSurvey is an online survey and questionnaire builder that allows users to easily create, distribute, and analyze surveys. It provides templates and customization options to design professional-looking surveys.

Medallia

Description: Medallia is a customer experience management software that helps companies collect feedback from customers, analyze it, and take action to improve products, services, and operations. It provides surveys, social media monitoring, text analytics, and integration with operational data.

Key Features Comparison

SoGoSurvey Features

• Drag & drop survey builder
• Customizable design themes
• Skip logic & branching
• Multiple question types
• Data analytics & reports
• Real-time results
• Custom branding
• Multi-language support
• Email/link distribution
• Survey logic
• Data exports
• Partial responses
• Response validation
• Survey versioning
• User permissions
• API access
• Single & multi-page surveys
• Mobile optimization
• Survey quotas
• Data filters
• Custom CSS
• White labeling
• Survey cloning

Medallia Features

• Surveys - Create and send surveys via email, SMS, web links to collect customer feedback
• Text Analytics - Analyze open-ended survey responses and social media posts using NLP and sentiment analysis
• Social Media Monitoring - Track mentions and analyze social media conversations
• Dashboards - Visualize feedback data and insights with customizable dashboards
• Alerts - Get notified when feedback matches specified criteria
• Integration - Integrate with CRM, support, and operational data sources
• Reporting - Generate standard and custom reports from feedback data

Pros & Cons Analysis

SoGoSurvey

Pros

• Intuitive drag & drop builder
• Customizable design themes
• Powerful skip logic
• Robust analytics and reports
• Real-time results
• Multi-language support
• Easy distribution
• Partial response saving
• Survey versioning
• API access
• Mobile optimized

Cons

• No offline surveys
• Limited free plan
• No data connectors
• Steep learning curve for advanced features

Medallia

Pros

• Powerful analytics and dashboards
• Flexible data collection methods
• Integration with other systems
• Industry-specific solutions
• Scales to large deployments

Cons

• Complex pricing tiers
• Steep learning curve
• Additional costs for advanced features
• Time-consuming implementation

Pricing Comparison

SoGoSurvey

• Freemium
• Subscription-based

Medallia

• Subscription-Based