Subiz vs Chatwoot

Struggling to choose between Subiz and Chatwoot? Both products offer unique advantages, making it a tough decision.

Subiz is a Online Services solution with tags like chat, email-marketing, small-business.

It boasts features such as Live chat, Email marketing, Contact management, Analytics, Automation and pros including Easy to use interface, Affordable pricing, Chatbot integration, Multi-channel support.

On the other hand, Chatwoot is a Social & Communications product tagged with opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.

Its standout features include Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations, and it shines with pros like Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Subiz

Subiz

Subiz is a live chat and email marketing software designed for small businesses. It allows companies to communicate with website visitors in real-time via chat and manage email campaigns.

Categories:
chat email-marketing small-business

Subiz Features

  1. Live chat
  2. Email marketing
  3. Contact management
  4. Analytics
  5. Automation

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Chatbot integration

Multi-channel support

Cons

Limited customization options

No phone support

Lack of advanced email marketing features


Chatwoot

Chatwoot

Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.

Categories:
opensource customer-engagement conversations website mobile-app realtime unlimited-agents canned-responses contact-forms integrations

Chatwoot Features

  1. Unlimited agents
  2. Canned responses
  3. Contact forms
  4. Real-time chat
  5. Team inbox
  6. Conversation tagging
  7. Chatbot integration
  8. Third-party integrations

Pricing

  • Open Source
  • Freemium

Pros

Open source

Free for unlimited agents

Customizable and extensible

Self-hosted option available

Good documentation

Active development community

Cons

Limited native integrations

Can be resource intensive to self-host

Mobile app needs improvement

Steeper learning curve than some competitors