SugarCRM vs Deltek

Struggling to choose between SugarCRM and Deltek? Both products offer unique advantages, making it a tough decision.

SugarCRM is a Business & Commerce solution with tags like crm, sales, marketing, support, customers, leads.

It boasts features such as Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration and pros including Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

On the other hand, Deltek is a Business & Commerce product tagged with project-planning, resource-management, budgeting, accounting.

Its standout features include Project planning, Resource management, Time and expense tracking, Project accounting, Reporting and analytics, and it shines with pros like Integrated suite of tools, Industry-specific capabilities, Scales with business growth, Automates manual processes, Real-time visibility into projects.

Feature	SugarCRM	Deltek
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

SugarCRM

Description: SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

Deltek

Description: Deltek is an enterprise software solution designed for project-based businesses like government contractors, architecture and engineering firms. It offers tools for project planning, budgeting, resource management,project accounting and more.

Key Features Comparison

SugarCRM Features

• Contact Management
• Lead Management
• Opportunity Tracking
• Sales Forecasting
• Marketing Campaigns
• Customer Support
• Reporting and Dashboards
• Customization and Integration

Deltek Features

• Project planning
• Resource management
• Time and expense tracking
• Project accounting
• Reporting and analytics

Pros & Cons Analysis

SugarCRM

Pros

• Open source and free
• Highly customizable
• Scales for large deployments
• Third-party integrations
• Mobile access

Cons

• Steep learning curve
• Fragmented modules
• Limited native marketing automation
• Can be expensive for enterprise edition

Deltek

Pros

• Integrated suite of tools
• Industry-specific capabilities
• Scales with business growth
• Automates manual processes
• Real-time visibility into projects

Cons

• Steep learning curve
• Can be costly for smaller firms
• Heavy reliance on consultants for implementation
• Limited integration with non-Deltek tools
• Frequent new releases and updates

Pricing Comparison

SugarCRM

• Open Source
• Subscription-Based

Deltek

• Subscription-Based
• Custom Pricing