SugarCRM vs Odoo

Struggling to choose between SugarCRM and Odoo? Both products offer unique advantages, making it a tough decision.

SugarCRM is a Business & Commerce solution with tags like crm, sales, marketing, support, customers, leads.

It boasts features such as Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration and pros including Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

On the other hand, Odoo is a Business & Commerce product tagged with open-source, customizable, accounting, inventory, crm, sales, project-management.

Its standout features include CRM, Accounting, Inventory Management, eCommerce, Point of Sale, Project Management, Purchase Management, Manufacturing, HR, Marketing Automation, and it shines with pros like Open source, Highly customizable, Modular structure, Large community support, Available on premise or in cloud, Mobile app available, Integrates with other systems.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

SugarCRM

SugarCRM

SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

Categories:
Business & Commerce Crm
crm sales marketing support customers leads

SugarCRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Tracking
  4. Sales Forecasting
  5. Marketing Campaigns
  6. Customer Support
  7. Reporting and Dashboards
  8. Customization and Integration

Pricing

  • Open Source
  • Subscription-Based

Pros

Open source and free

Highly customizable

Scales for large deployments

Third-party integrations

Mobile access

Cons

Steep learning curve

Fragmented modules

Limited native marketing automation

Can be expensive for enterprise edition

Odoo

Odoo

Odoo is an open source enterprise resource planning (ERP) software that covers a wide range of business needs such as accounting, inventory, CRM, sales, project management, and more. It is highly customizable and has a large community supporting it.

Categories:
Business & Commerce Erp Software
open-source customizable accounting inventory crm sales project-management

Odoo Features

  1. CRM
  2. Accounting
  3. Inventory Management
  4. eCommerce
  5. Point of Sale
  6. Project Management
  7. Purchase Management
  8. Manufacturing
  9. HR
  10. Marketing Automation

Pricing

  • Open Source
  • Subscription-Based

Pros

Open source

Highly customizable

Modular structure

Large community support

Available on premise or in cloud

Mobile app available

Integrates with other systems

Cons

Steep learning curve

Can be complex for small businesses

Third party apps vary in quality

Upgrades can cause issues

Limited support options