SugarCRM vs Odoo

Struggling to choose between SugarCRM and Odoo? Both products offer unique advantages, making it a tough decision.

SugarCRM is a Business & Commerce solution with tags like crm, sales, marketing, support, customers, leads.

It boasts features such as Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration and pros including Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

On the other hand, Odoo is a Business & Commerce product tagged with open-source, customizable, accounting, inventory, crm, sales, project-management.

Its standout features include CRM, Accounting, Inventory Management, eCommerce, Point of Sale, Project Management, Purchase Management, Manufacturing, HR, Marketing Automation, and it shines with pros like Open source, Highly customizable, Modular structure, Large community support, Available on premise or in cloud, Mobile app available, Integrates with other systems.

Feature	SugarCRM	Odoo
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

SugarCRM

Description: SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

Odoo

Description: Odoo is an open source enterprise resource planning (ERP) software that covers a wide range of business needs such as accounting, inventory, CRM, sales, project management, and more. It is highly customizable and has a large community supporting it.

Key Features Comparison

SugarCRM Features

• Contact Management
• Lead Management
• Opportunity Tracking
• Sales Forecasting
• Marketing Campaigns
• Customer Support
• Reporting and Dashboards
• Customization and Integration

Odoo Features

• CRM
• Accounting
• Inventory Management
• eCommerce
• Point of Sale
• Project Management
• Purchase Management
• Manufacturing
• HR
• Marketing Automation

Pros & Cons Analysis

SugarCRM

Pros

• Open source and free
• Highly customizable
• Scales for large deployments
• Third-party integrations
• Mobile access

Cons

• Steep learning curve
• Fragmented modules
• Limited native marketing automation
• Can be expensive for enterprise edition

Odoo

Pros

• Open source
• Highly customizable
• Modular structure
• Large community support
• Available on premise or in cloud
• Mobile app available
• Integrates with other systems

Cons

• Steep learning curve
• Can be complex for small businesses
• Third party apps vary in quality
• Upgrades can cause issues
• Limited support options

Pricing Comparison

SugarCRM

• Open Source
• Subscription-Based

Odoo

• Open Source
• Subscription-Based