SugarCRM vs SharpSpring

Struggling to choose between SugarCRM and SharpSpring? Both products offer unique advantages, making it a tough decision.

SugarCRM is a Business & Commerce solution with tags like crm, sales, marketing, support, customers, leads.

It boasts features such as Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration and pros including Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

On the other hand, SharpSpring is a Business & Commerce product tagged with crm, email-marketing, analytics, automation.

Its standout features include Lead scoring and nurturing, Email marketing, Landing pages and forms, CRM and sales management, Marketing analytics and reporting, and it shines with pros like Intuitive interface, Comprehensive features for the price, Great for small business marketing automation, Detailed analytics and reporting, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

SugarCRM

SugarCRM

SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

Categories:
crm sales marketing support customers leads

SugarCRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Tracking
  4. Sales Forecasting
  5. Marketing Campaigns
  6. Customer Support
  7. Reporting and Dashboards
  8. Customization and Integration

Pricing

  • Open Source
  • Subscription-Based

Pros

Open source and free

Highly customizable

Scales for large deployments

Third-party integrations

Mobile access

Cons

Steep learning curve

Fragmented modules

Limited native marketing automation

Can be expensive for enterprise edition


SharpSpring

SharpSpring

SharpSpring is a cloud-based marketing automation and CRM platform aimed at small and medium businesses. It provides features like email marketing, landing pages, forms, social management, CRM, marketing workflows, and analytics.

Categories:
crm email-marketing analytics automation

SharpSpring Features

  1. Lead scoring and nurturing
  2. Email marketing
  3. Landing pages and forms
  4. CRM and sales management
  5. Marketing analytics and reporting

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Comprehensive features for the price

Great for small business marketing automation

Detailed analytics and reporting

Good customer support

Cons

Can be complex for beginners

Limitations on contacts for cheaper plans

Email deliverability issues reported

Mobile app needs improvement