SugarCRM vs SharpSpring

Struggling to choose between SugarCRM and SharpSpring? Both products offer unique advantages, making it a tough decision.

SugarCRM is a Business & Commerce solution with tags like crm, sales, marketing, support, customers, leads.

It boasts features such as Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration and pros including Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

On the other hand, SharpSpring is a Business & Commerce product tagged with crm, email-marketing, analytics, automation.

Its standout features include Lead scoring and nurturing, Email marketing, Landing pages and forms, CRM and sales management, Marketing analytics and reporting, and it shines with pros like Intuitive interface, Comprehensive features for the price, Great for small business marketing automation, Detailed analytics and reporting, Good customer support.

Feature	SugarCRM	SharpSpring
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

SugarCRM

Description: SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

SharpSpring

Description: SharpSpring is a cloud-based marketing automation and CRM platform aimed at small and medium businesses. It provides features like email marketing, landing pages, forms, social management, CRM, marketing workflows, and analytics.

Key Features Comparison

SugarCRM Features

• Contact Management
• Lead Management
• Opportunity Tracking
• Sales Forecasting
• Marketing Campaigns
• Customer Support
• Reporting and Dashboards
• Customization and Integration

SharpSpring Features

• Lead scoring and nurturing
• Email marketing
• Landing pages and forms
• CRM and sales management
• Marketing analytics and reporting

Pros & Cons Analysis

SugarCRM

Pros

• Open source and free
• Highly customizable
• Scales for large deployments
• Third-party integrations
• Mobile access

Cons

• Steep learning curve
• Fragmented modules
• Limited native marketing automation
• Can be expensive for enterprise edition

SharpSpring

Pros

• Intuitive interface
• Comprehensive features for the price
• Great for small business marketing automation
• Detailed analytics and reporting
• Good customer support

Cons

• Can be complex for beginners
• Limitations on contacts for cheaper plans
• Email deliverability issues reported
• Mobile app needs improvement

Pricing Comparison

SugarCRM

• Open Source
• Subscription-Based

SharpSpring

• Freemium
• Subscription-Based