SurveyLab vs Journey Surveys

Struggling to choose between SurveyLab and Journey Surveys? Both products offer unique advantages, making it a tough decision.

SurveyLab is a Business & Commerce solution with tags like survey, questionnaire, form-builder.

It boasts features such as Drag-and-drop form builder, Various question types, Customizable survey design, Integrations with third-party apps, Response analysis and reporting, White-label branding, Multilingual support, Logic branching and skip logic, Real-time response monitoring, Mobile-friendly surveys and pros including Intuitive and user-friendly interface, Wide range of question types and customization options, Robust data analysis and reporting tools, Seamless integration with popular apps and platforms, Affordable pricing options for different business needs.

On the other hand, Journey Surveys is a Business & Commerce product tagged with surveys, customer-experience, customer-journey.

Its standout features include Customizable surveys, Multi-channel feedback collection, Journey mapping, Real-time analytics, Integration with CRM systems, and it shines with pros like Easy to create and send surveys, Detailed customer journey insights, Identify pain points and improvements, Customizable dashboards, Good support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

SurveyLab

SurveyLab

SurveyLab is an online survey and questionnaire builder that allows users to easily create professional surveys, distribute them, and analyze responses. It has a drag-and-drop form builder, various question types, the ability to customize survey design, and integrations with third-party apps.

Categories:
survey questionnaire form-builder

SurveyLab Features

  1. Drag-and-drop form builder
  2. Various question types
  3. Customizable survey design
  4. Integrations with third-party apps
  5. Response analysis and reporting
  6. White-label branding
  7. Multilingual support
  8. Logic branching and skip logic
  9. Real-time response monitoring
  10. Mobile-friendly surveys

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and user-friendly interface

Wide range of question types and customization options

Robust data analysis and reporting tools

Seamless integration with popular apps and platforms

Affordable pricing options for different business needs

Cons

Limited free plan features

Advanced features may require higher-tier subscriptions

Potential learning curve for non-technical users

Limited survey response export options in lower tiers


Journey Surveys

Journey Surveys

Journey Surveys is a customer feedback software that allows companies to create customizable surveys to understand the customer journey and experience. It provides tools to gather feedback across channels and touchpoints.

Categories:
surveys customer-experience customer-journey

Journey Surveys Features

  1. Customizable surveys
  2. Multi-channel feedback collection
  3. Journey mapping
  4. Real-time analytics
  5. Integration with CRM systems

Pricing

  • Subscription-Based

Pros

Easy to create and send surveys

Detailed customer journey insights

Identify pain points and improvements

Customizable dashboards

Good support

Cons

Can be pricey for small businesses

Limited custom branding options

No advanced targeting or segmentation