Survicate vs UserVoice

Struggling to choose between Survicate and UserVoice? Both products offer unique advantages, making it a tough decision.

Survicate is a Online Services solution with tags like survey, feedback, analytics, reporting, customer-insights.

It boasts features such as Drag & drop survey builder, 150+ survey templates, Distribution via email, web links, QR codes, Real-time analytics dashboard, Custom reporting, Integrations with apps like Slack, Zapier, Team collaboration, Custom branding and pros including Intuitive interface, Robust analytics and reporting, Easy distribution options, Good value for money, Great customer support.

On the other hand, UserVoice is a Business & Commerce product tagged with feedback, helpdesk, analytics.

Its standout features include Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests, and it shines with pros like Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Survicate

Survicate

Survicate is an online survey and feedback software that allows users to create surveys, polls, NPS surveys, and feedback forms to gather customer insights. It provides easy drag and drop survey building, distribution via email and web links, and real-time analytics and reporting.

Categories:
Online Services Survey & Feedback
survey feedback analytics reporting customer-insights

Survicate Features

  1. Drag & drop survey builder
  2. 150+ survey templates
  3. Distribution via email, web links, QR codes
  4. Real-time analytics dashboard
  5. Custom reporting
  6. Integrations with apps like Slack, Zapier
  7. Team collaboration
  8. Custom branding

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Robust analytics and reporting

Easy distribution options

Good value for money

Great customer support

Cons

Can be pricey for larger teams

Limited logic options in survey builder

No offline survey option

No API access

UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
Business & Commerce Customer Support
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially