Switchboard Live vs Gostream.co

Struggling to choose between Switchboard Live and Gostream.co? Both products offer unique advantages, making it a tough decision.

Switchboard Live is a Business & Commerce solution with tags like call-routing, call-recording, ivr, analytics, crm-integration, automation.

It boasts features such as Cloud-based call center software, Interactive voice response (IVR) system, Call routing and distribution, Real-time call monitoring, Call recording, Reporting and analytics, CRM integrations, Customizable agent desktop, Omnichannel support (voice, email, chat, SMS) and pros including Easy to set up and use, Scalable and flexible, Lower upfront costs compared to on-premise systems, Accessible from anywhere with internet connection, Regular feature updates, Strong call routing and IVR capabilities, Good value for money.

On the other hand, Gostream.co is a Video & Movies product tagged with video, live-streaming, screen-sharing, broadcasting.

Its standout features include Live video streaming, Screen sharing, Custom branding, Chat, Playlists, Analytics, and it shines with pros like Easy to use, Good video quality, Customizable features, Can stream to multiple platforms, Free version available.

Feature	Switchboard Live	Gostream.co
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Video & Movies

Product Overview

Switchboard Live

Description: Switchboard Live is a cloud-based call center software solution that provides features like IVR, call routing, call recording, analytics, and integrations with CRM platforms. It aims to improve call center operations through automation and easy access to data.

Gostream.co

Description: Gostream.co is a video streaming and screen sharing platform that allows users to broadcast live video streams and share their screens with others. It offers features like custom branding, chat, playlists, and analytics.

Key Features Comparison

Switchboard Live Features

• Cloud-based call center software
• Interactive voice response (IVR) system
• Call routing and distribution
• Real-time call monitoring
• Call recording
• Reporting and analytics
• CRM integrations
• Customizable agent desktop
• Omnichannel support (voice, email, chat, SMS)

Gostream.co Features

• Live video streaming
• Screen sharing
• Custom branding
• Chat
• Playlists
• Analytics

Pros & Cons Analysis

Switchboard Live

Pros

• Easy to set up and use
• Scalable and flexible
• Lower upfront costs compared to on-premise systems
• Accessible from anywhere with internet connection
• Regular feature updates
• Strong call routing and IVR capabilities
• Good value for money

Cons

• Can be expensive for large call centers
• Limited customization options
• Reliant on internet connectivity
• Not as advanced as some competitor products
• Lacks some features of on-premise systems

Gostream.co

Pros

• Easy to use
• Good video quality
• Customizable features
• Can stream to multiple platforms
• Free version available

Cons

• Limited features on free plan
• Can be laggy at times
• No native mobile apps
• Analytics could be more detailed

Pricing Comparison

Switchboard Live

• Subscription-Based

Gostream.co

• Freemium
• Subscription-Based