Switchboard Live vs Gostream.co

Struggling to choose between Switchboard Live and Gostream.co? Both products offer unique advantages, making it a tough decision.

Switchboard Live is a Business & Commerce solution with tags like call-routing, call-recording, ivr, analytics, crm-integration, automation.

It boasts features such as Cloud-based call center software, Interactive voice response (IVR) system, Call routing and distribution, Real-time call monitoring, Call recording, Reporting and analytics, CRM integrations, Customizable agent desktop, Omnichannel support (voice, email, chat, SMS) and pros including Easy to set up and use, Scalable and flexible, Lower upfront costs compared to on-premise systems, Accessible from anywhere with internet connection, Regular feature updates, Strong call routing and IVR capabilities, Good value for money.

On the other hand, Gostream.co is a Video & Movies product tagged with video, live-streaming, screen-sharing, broadcasting.

Its standout features include Live video streaming, Screen sharing, Custom branding, Chat, Playlists, Analytics, and it shines with pros like Easy to use, Good video quality, Customizable features, Can stream to multiple platforms, Free version available.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Switchboard Live

Switchboard Live

Switchboard Live is a cloud-based call center software solution that provides features like IVR, call routing, call recording, analytics, and integrations with CRM platforms. It aims to improve call center operations through automation and easy access to data.

Categories:
call-routing call-recording ivr analytics crm-integration automation

Switchboard Live Features

  1. Cloud-based call center software
  2. Interactive voice response (IVR) system
  3. Call routing and distribution
  4. Real-time call monitoring
  5. Call recording
  6. Reporting and analytics
  7. CRM integrations
  8. Customizable agent desktop
  9. Omnichannel support (voice, email, chat, SMS)

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable and flexible

Lower upfront costs compared to on-premise systems

Accessible from anywhere with internet connection

Regular feature updates

Strong call routing and IVR capabilities

Good value for money

Cons

Can be expensive for large call centers

Limited customization options

Reliant on internet connectivity

Not as advanced as some competitor products

Lacks some features of on-premise systems


Gostream.co

Gostream.co

Gostream.co is a video streaming and screen sharing platform that allows users to broadcast live video streams and share their screens with others. It offers features like custom branding, chat, playlists, and analytics.

Categories:
video live-streaming screen-sharing broadcasting

Gostream.co Features

  1. Live video streaming
  2. Screen sharing
  3. Custom branding
  4. Chat
  5. Playlists
  6. Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use

Good video quality

Customizable features

Can stream to multiple platforms

Free version available

Cons

Limited features on free plan

Can be laggy at times

No native mobile apps

Analytics could be more detailed