tawk.to vs Callbell

Struggling to choose between tawk.to and Callbell? Both products offer unique advantages, making it a tough decision.

tawk.to is a Online Services solution with tags like chat, live-chat, customer-support.

It boasts features such as Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations and pros including Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

On the other hand, Callbell is a Business & Commerce product tagged with cloudbased, auto-attendant, call-routing, call-recording, realtime-dashboard.

Its standout features include Auto attendant, Call routing, Call recording, Real-time dashboard, Cloud-based, No hardware requirements, and it shines with pros like Easy and quick setup, Scalable, Flexible call routing, Call recording for quality control, Real-time analytics, No hardware costs.

Feature	tawk.to	Callbell
Overall Score	N/A	N/A
Primary Category	Online Services	Business & Commerce

Product Overview

tawk.to

Description: tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Callbell

Description: Callbell is a cloud-based call center software that provides features like auto attendant, call routing, call recording, real-time dashboard, etc. It allows businesses to set up a professional call center quickly without any hardware requirements.

Key Features Comparison

tawk.to Features

• Real-time messaging
• Customizable widgets
• Visitor analytics
• Multi-agent support
• File sharing
• Canned responses
• Mobile app
• Third-party integrations

Callbell Features

• Auto attendant
• Call routing
• Call recording
• Real-time dashboard
• Cloud-based
• No hardware requirements

Pros & Cons Analysis

tawk.to

Pros

• Free basic plan
• Easy to set up
• No downloads required
• Customizable interface
• Good for small businesses

Cons

• Limited features in free version
• Can be slow at times
• No video/voice calling
• Limited customization in free plan

Callbell

Pros

• Easy and quick setup
• Scalable
• Flexible call routing
• Call recording for quality control
• Real-time analytics
• No hardware costs

Cons

• Can be expensive for large call centers
• Limited customization options
• Reliant on internet connectivity
• Call quality dependent on internet speeds
• Limited integration options

Pricing Comparison

tawk.to

• Freemium

Callbell

• Subscription-Based