tawk.to vs Chatlio

Struggling to choose between tawk.to and Chatlio? Both products offer unique advantages, making it a tough decision.

tawk.to is a Online Services solution with tags like chat, live-chat, customer-support.

It boasts features such as Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations and pros including Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

On the other hand, Chatlio is a Social & Communications product tagged with chat, live-chat, chatbot, customer-support.

Its standout features include Real-time chat, Chatbots, Lead intelligence, Team inbox, Visitor tracking, Custom chat forms, Chat templates, Third-party integrations, and it shines with pros like Easy to use interface, Chatbots for automation, Lead scoring and profiles, Team collaboration features, Customizable chat forms, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan


Chatlio

Chatlio

Chatlio is a live chat and chatbot software designed for sales and support teams. It allows you to chat with website visitors in real-time, gather lead intelligence, and automate conversations with chatbots.

Categories:
chat live-chat chatbot customer-support

Chatlio Features

  1. Real-time chat
  2. Chatbots
  3. Lead intelligence
  4. Team inbox
  5. Visitor tracking
  6. Custom chat forms
  7. Chat templates
  8. Third-party integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Chatbots for automation

Lead scoring and profiles

Team collaboration features

Customizable chat forms

Affordable pricing

Cons

Limited customization options

No video or voice chat

Basic reporting and analytics