tawk.to vs ZestIM

Struggling to choose between tawk.to and ZestIM? Both products offer unique advantages, making it a tough decision.

tawk.to is a Online Services solution with tags like chat, live-chat, customer-support.

It boasts features such as Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations and pros including Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

On the other hand, ZestIM is a Social & Communications product tagged with opensource, instant-messaging, chat, group-chat, file-sharing, video-calling, screen-sharing, business-apps.

Its standout features include Group chat, File sharing, Video calling, Screen sharing, Integration with business apps, and it shines with pros like Open source, Free, Good for team collaboration, Feature rich.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan


ZestIM

ZestIM

ZestIM is an open-source instant messaging and chat application for businesses. It provides features like group chat, file sharing, video calling, screen sharing, and integrations with business apps.

Categories:
opensource instant-messaging chat group-chat file-sharing video-calling screen-sharing business-apps

ZestIM Features

  1. Group chat
  2. File sharing
  3. Video calling
  4. Screen sharing
  5. Integration with business apps

Pricing

  • Open Source

Pros

Open source

Free

Good for team collaboration

Feature rich

Cons

May lack some features of paid options

Limited customization

Requires self-hosting