TeleCMI vs Trillian
A side-by-side look at TeleCMI and Trillian. For an in-depth review of either product, follow the links below.
TeleCMI
Business & Commerce
TeleCMI is a web-based contact center software designed for call centers and helpdesk teams. It includes features such as call routing, IVR, real-time monitoring, call recording, reporting, ticketing, chat, and more.
call-routingivrrealtime-monitoringcall-recordingreportingticketingchat
Trillian
Social & Communications
Trillian is an instant messaging application that supports multiple protocols in one interface, including AIM, ICQ, MSN, Yahoo Messenger, and more. It allows connecting to multiple chat networks at once from a single app.
multiprotocolchatmessaging
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