Telzio vs LimeCall

Struggling to choose between Telzio and LimeCall? Both products offer unique advantages, making it a tough decision.

Telzio is a Business & Commerce solution with tags like phone-system, call-center, pbx, crm-integration.

It boasts features such as Cloud-based PBX system, Unlimited calling, Auto attendants, Call routing rules, Call recording, Advanced analytics, CRM and helpdesk integrations and pros including Easy to set up and use, Scalable, Reliable uptime, Good call quality, Lots of features included.

On the other hand, LimeCall is a Business & Commerce product tagged with voice, video, messaging, chat, customer-support.

Its standout features include Omnichannel customer engagement, Real-time call routing, IVR and virtual agents, Call recording, Call analytics, CRM integrations, Team collaboration, Customizable dashboards, API access, White labeling, and it shines with pros like Easy to use interface, Flexible pricing plans, Robust feature set, Reliable uptime, Good customer support, Integrates with many CRMs and marketing tools.

Feature	Telzio	LimeCall
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Telzio

Description: Telzio is a cloud-based business phone system and call center software. It offers a full-featured PBX with unlimited calling, auto attendants, call routing rules, call recordings, and advanced analytics. Telzio integrates with popular CRM and helpdesk tools.

LimeCall

Description: LimeCall is a voice, video, and message platform for businesses, enabling customers to connect to companies and their staff through calls, text messaging, chatbots, video conferencing, and more. It integrates customer communication channels in a single platform.

Key Features Comparison

Telzio Features

• Cloud-based PBX system
• Unlimited calling
• Auto attendants
• Call routing rules
• Call recording
• Advanced analytics
• CRM and helpdesk integrations

LimeCall Features

• Omnichannel customer engagement
• Real-time call routing
• IVR and virtual agents
• Call recording
• Call analytics
• CRM integrations
• Team collaboration
• Customizable dashboards
• API access
• White labeling

Pros & Cons Analysis

Telzio

Pros

• Easy to set up and use
• Scalable
• Reliable uptime
• Good call quality
• Lots of features included

Cons

• Can be pricey for large organizations
• Limited customization options
• No on-premise version available

LimeCall

Pros

• Easy to use interface
• Flexible pricing plans
• Robust feature set
• Reliable uptime
• Good customer support
• Integrates with many CRMs and marketing tools

Cons

• Can be pricey for larger teams
• Mobile app needs more features
• Some users report bugs
• Lacks some advanced call center features

Pricing Comparison

Telzio

• Subscription-Based

LimeCall

• Freemium
• Subscription-Based