Tenstars vs Survicate

Struggling to choose between Tenstars and Survicate? Both products offer unique advantages, making it a tough decision.

Tenstars is a Business & Commerce solution with tags like reviews, analytics, reporting, customer-feedback.

It boasts features such as Review collection and consolidation from over 100 sources, Customizable review widgets and badges, Sentiment analysis and text analytics on reviews, Review response tools, Customizable analytics and reporting, Integration with popular CRM and helpdesk tools and pros including Saves time by automating review collection, Provides insights into customer sentiment, Enables businesses to easily respond to reviews, Customizable analytics and reports, Helps improve online reputation.

On the other hand, Survicate is a Online Services product tagged with survey, feedback, analytics, reporting, customer-insights.

Its standout features include Drag & drop survey builder, 150+ survey templates, Distribution via email, web links, QR codes, Real-time analytics dashboard, Custom reporting, Integrations with apps like Slack, Zapier, Team collaboration, Custom branding, and it shines with pros like Intuitive interface, Robust analytics and reporting, Easy distribution options, Good value for money, Great customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Tenstars

Tenstars

Tenstars is a customer feedback and review management software that helps businesses collect, analyze, and respond to customer reviews across various platforms. It consolidates reviews from over 100 sources to provide insights through customized analytics and reporting.

Categories:
reviews analytics reporting customer-feedback

Tenstars Features

  1. Review collection and consolidation from over 100 sources
  2. Customizable review widgets and badges
  3. Sentiment analysis and text analytics on reviews
  4. Review response tools
  5. Customizable analytics and reporting
  6. Integration with popular CRM and helpdesk tools

Pricing

  • Free
  • Subscription-Based

Pros

Saves time by automating review collection

Provides insights into customer sentiment

Enables businesses to easily respond to reviews

Customizable analytics and reports

Helps improve online reputation

Cons

Can be complex for small businesses

Review source limitations for free plan

Steep learning curve

May require IT involvement to set up


Survicate

Survicate

Survicate is an online survey and feedback software that allows users to create surveys, polls, NPS surveys, and feedback forms to gather customer insights. It provides easy drag and drop survey building, distribution via email and web links, and real-time analytics and reporting.

Categories:
survey feedback analytics reporting customer-insights

Survicate Features

  1. Drag & drop survey builder
  2. 150+ survey templates
  3. Distribution via email, web links, QR codes
  4. Real-time analytics dashboard
  5. Custom reporting
  6. Integrations with apps like Slack, Zapier
  7. Team collaboration
  8. Custom branding

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Robust analytics and reporting

Easy distribution options

Good value for money

Great customer support

Cons

Can be pricey for larger teams

Limited logic options in survey builder

No offline survey option

No API access