Ticket Tailor vs Getix

Struggling to choose between Ticket Tailor and Getix? Both products offer unique advantages, making it a tough decision.

Ticket Tailor is a Business & Commerce solution with tags like ticketing, open-source, small-business.

It boasts features such as Email-based ticket creation, SLA management, Agent assignment rules, Custom fields and views, Public and private comments, Notifications and pros including Open source and free, Easy to set up and use, Good for small businesses, Customizable fields and views, Email integration.

On the other hand, Getix is a Os & Utilities product tagged with opensource, lightweight, customizable, desktop-environment, low-resource-usage, visually-appealing, easy-to-use, xfce, debianbased.

Its standout features include Lightweight Xfce desktop environment, Based on Debian stable release, Customizable desktop look and feel, Supports 32-bit and 64-bit architectures, Uses Thunar file manager, Includes common applications like Firefox, LibreOffice, Can run from USB drive or live CD/DVD, and it shines with pros like Very lightweight and fast, Stable and relatively bug-free, Easy to customize desktop appearance, Good hardware compatibility, Active community support.

Feature	Ticket Tailor	Getix
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Os & Utilities

Product Overview

Ticket Tailor

Description: Ticket Tailor is an open-source ticketing system designed for small businesses to manage customer support tickets. It features email ticket creation, SLA management, agent assignment rules, custom fields and views, public and private comments, and notifications.

Getix

Description: Getix is an open-source Linux distribution based on Debian that focuses on providing a lightweight and customizable desktop environment. It uses the Xfce desktop and aims to have low resource usage while still being visually appealing and easy to use.

Key Features Comparison

Ticket Tailor Features

• Email-based ticket creation
• SLA management
• Agent assignment rules
• Custom fields and views
• Public and private comments
• Notifications

Getix Features

• Lightweight Xfce desktop environment
• Based on Debian stable release
• Customizable desktop look and feel
• Supports 32-bit and 64-bit architectures
• Uses Thunar file manager
• Includes common applications like Firefox, LibreOffice
• Can run from USB drive or live CD/DVD

Pros & Cons Analysis

Ticket Tailor

Pros

• Open source and free
• Easy to set up and use
• Good for small businesses
• Customizable fields and views
• Email integration

Cons

• Lacks some advanced features of paid options
• Limited reporting capabilities
• No mobile app
• Can be slow with large volumes of tickets

Getix

Pros

• Very lightweight and fast
• Stable and relatively bug-free
• Easy to customize desktop appearance
• Good hardware compatibility
• Active community support

Cons

• Less software available compared to Ubuntu/Debian
• Limited desktop effects due to lightweight design
• May need some configuration for optimal performance
• Not many unique features compared to other Debian-based distros

Pricing Comparison

Ticket Tailor

• Open Source
• Free

Getix

• Free
• Open Source