Ticket Tribe vs MobiCheckin

Struggling to choose between Ticket Tribe and MobiCheckin? Both products offer unique advantages, making it a tough decision.

Ticket Tribe is a Business & Commerce solution with tags like help-desk, ticketing, customer-support, customer-service.

It boasts features such as Cloud-based help desk software, Ticket management, Knowledge base, Customer support, Email integration, Reporting and analytics and pros including Easy to use interface, Affordable pricing, Multiple support channels, Mobile app, Custom branding and workflows.

On the other hand, MobiCheckin is a Travel & Location product tagged with mobile, checkin, hotels, resorts, hospitality.

Its standout features include Mobile check-in, Digital room keys, Messaging with staff, View folio/charges, Request amenities, Mobile ID scanning, Push notifications, Integrates with PMS, Branded design, Guest profiles, Upselling offers, Surveys, Multi-property management, and it shines with pros like Convenient for guests, Contactless check-in, Reduces front desk lines, Improves communication, Increases ancillary revenue, Easy setup and use, Works with major PMS systems.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Ticket Tribe

Ticket Tribe

Ticket Tribe is a cloud-based help desk and customer service software designed for small businesses. It allows companies to manage customer support tickets, requests, and queries in one centralized platform.

Categories:
help-desk ticketing customer-support customer-service

Ticket Tribe Features

  1. Cloud-based help desk software
  2. Ticket management
  3. Knowledge base
  4. Customer support
  5. Email integration
  6. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Multiple support channels

Mobile app

Custom branding and workflows

Cons

Limited automation features

No chatbot integration

Third-party integrations cost extra


MobiCheckin

MobiCheckin

MobiCheckin is a mobile check-in application for hotels, resorts, and other hospitality businesses. It allows guests to check-in and access room information from their mobile device.

Categories:
mobile checkin hotels resorts hospitality

MobiCheckin Features

  1. Mobile check-in
  2. Digital room keys
  3. Messaging with staff
  4. View folio/charges
  5. Request amenities
  6. Mobile ID scanning
  7. Push notifications
  8. Integrates with PMS
  9. Branded design
  10. Guest profiles
  11. Upselling offers
  12. Surveys
  13. Multi-property management

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Convenient for guests

Contactless check-in

Reduces front desk lines

Improves communication

Increases ancillary revenue

Easy setup and use

Works with major PMS systems

Cons

Requires guest app download

May need new hardware

Extra cost over basic PMS

Staff training required