TicketDerby vs pretix

Struggling to choose between TicketDerby and pretix? Both products offer unique advantages, making it a tough decision.

TicketDerby is a Business & Commerce solution with tags like help-desk, ticket-management, knowledge-base, community-forums, reporting, automation.

It boasts features such as Ticket management, Knowledge base, Community forums, Reporting, Automation and pros including Easy to use interface, Customizable workflows, Multiple support channels, SLA and response time tracking, Role-based access control.

On the other hand, pretix is a Business & Commerce product tagged with ticketing, event-management, registration, invoicing, open-source.

Its standout features include Event management, Ticket sales, Registration, Invoicing, Check-ins, Access control, Statistics and reports, Customizable, Multi-language, API access, Plugins, Themes, and it shines with pros like Open source, Free, Feature rich, Customizable, Multi-lingual, Active development, Large plugin ecosystem, Self-hosted.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

TicketDerby

TicketDerby

TicketDerby is a help desk and customer support software designed for small to midsize businesses. It includes features like ticket management, knowledge base, community forums, reporting, and automation.

Categories:
Business & Commerce Customer Service & Support
help-desk ticket-management knowledge-base community-forums reporting automation

TicketDerby Features

  1. Ticket management
  2. Knowledge base
  3. Community forums
  4. Reporting
  5. Automation

Pricing

  • Subscription-Based

Pros

Easy to use interface

Customizable workflows

Multiple support channels

SLA and response time tracking

Role-based access control

Cons

Can be pricey for small teams

Limited integration options

Mobile app needs work

Setup can be complex

pretix

pretix

pretix is an open source ticketing and event management platform designed for all kinds of events ranging from small talks and meetups to large conferences. It provides an easy way to handle registrations, ticket sales, invoices, check-ins and more for events of any size.

Categories:
Business & Commerce Event Management
ticketing event-management registration invoicing open-source

Pretix Features

  1. Event management
  2. Ticket sales
  3. Registration
  4. Invoicing
  5. Check-ins
  6. Access control
  7. Statistics and reports
  8. Customizable
  9. Multi-language
  10. API access
  11. Plugins
  12. Themes

Pricing

  • Open Source
  • Custom Pricing

Pros

Open source

Free

Feature rich

Customizable

Multi-lingual

Active development

Large plugin ecosystem

Self-hosted

Cons

Can be complex for simple use cases

Requires technical expertise to set up and manage

Limited native mobile apps

Less beginner friendly than some options