Ticketmaster vs Ticket Tailor

Struggling to choose between Ticketmaster and Ticket Tailor? Both products offer unique advantages, making it a tough decision.

Ticketmaster is a Online Services solution with tags like tickets, events, concerts, sports.

It boasts features such as Online ticket marketplace, Sell tickets for concerts, sports, theater, etc, Event discovery and browsing, Interactive seat maps, Digital ticket delivery, Mobile app, Social media integration, Analytics and reporting, White-label solutions, API access and pros including Huge selection of events and venues, Reliable and secure platform, Convenient digital tickets, Flexible pricing and promotions, Robust event management tools, High visibility for events, Strong brand recognition.

On the other hand, Ticket Tailor is a Business & Commerce product tagged with ticketing, open-source, small-business.

Its standout features include Email-based ticket creation, SLA management, Agent assignment rules, Custom fields and views, Public and private comments, Notifications, and it shines with pros like Open source and free, Easy to set up and use, Good for small businesses, Customizable fields and views, Email integration.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Ticketmaster

Ticketmaster

Ticketmaster is an online ticket marketplace for selling tickets to concerts, sports events, and other live entertainment shows. It provides a platform for event organizers to sell tickets and for fans to buy tickets conveniently online.

Categories:
tickets events concerts sports

Ticketmaster Features

  1. Online ticket marketplace
  2. Sell tickets for concerts, sports, theater, etc
  3. Event discovery and browsing
  4. Interactive seat maps
  5. Digital ticket delivery
  6. Mobile app
  7. Social media integration
  8. Analytics and reporting
  9. White-label solutions
  10. API access

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Huge selection of events and venues

Reliable and secure platform

Convenient digital tickets

Flexible pricing and promotions

Robust event management tools

High visibility for events

Strong brand recognition

Cons

High fees and service charges

Limited customer service

Bots can buy up tickets quickly

Some lack of transparency in pricing

Less customizable than self-built platforms

Data collection concerns


Ticket Tailor

Ticket Tailor

Ticket Tailor is an open-source ticketing system designed for small businesses to manage customer support tickets. It features email ticket creation, SLA management, agent assignment rules, custom fields and views, public and private comments, and notifications.

Categories:
ticketing open-source small-business

Ticket Tailor Features

  1. Email-based ticket creation
  2. SLA management
  3. Agent assignment rules
  4. Custom fields and views
  5. Public and private comments
  6. Notifications

Pricing

  • Open Source
  • Free

Pros

Open source and free

Easy to set up and use

Good for small businesses

Customizable fields and views

Email integration

Cons

Lacks some advanced features of paid options

Limited reporting capabilities

No mobile app

Can be slow with large volumes of tickets