Totango vs MangoCRM

Struggling to choose between Totango and MangoCRM? Both products offer unique advantages, making it a tough decision.

Totango is a Business & Commerce solution with tags like analytics, customer-retention, customer-lifetime-value.

It boasts features such as Predictive analytics, Customer segmentation, Onboarding workflows, Engagement scoring and pros including Helps increase customer retention, Provides actionable insights into customer behavior, Automates parts of customer success process.

On the other hand, MangoCRM is a Business & Commerce product tagged with crm, sales, pipeline-management, lead-tracking.

Its standout features include Contact management, Lead and opportunity tracking, Sales pipeline management, Task and activity tracking, Email integration, Reporting and analytics, Customizable workflows, Mobile app for iOS and Android, and it shines with pros like Open source and free to use, Highly customizable to fit business needs, Intuitive and user-friendly interface, Integrates with various third-party apps, Robust set of features for small and medium businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Totango

Totango

Totango is a customer success platform that helps companies maximize customer lifetime value. It provides features like predictive analytics, customer segmentation, onboarding workflows, and engagement scoring to drive customer adoption, retention, and expansion.

Categories:
Business & Commerce Customer Success
analytics customer-retention customer-lifetime-value

Totango Features

  1. Predictive analytics
  2. Customer segmentation
  3. Onboarding workflows
  4. Engagement scoring

Pricing

  • Subscription-Based

Pros

Helps increase customer retention

Provides actionable insights into customer behavior

Automates parts of customer success process

Cons

Can be complex to set up and customize

Requires integration with other systems

Limited flexibility compared to building in-house solution

MangoCRM

MangoCRM

MangoCRM is an open source customer relationship management (CRM) software designed for small and medium businesses. It allows managing contacts, tracking leads, organizing sales pipelines, and more to optimize the sales process.

Categories:
Business & Commerce Crm
crm sales pipeline-management lead-tracking

MangoCRM Features

  1. Contact management
  2. Lead and opportunity tracking
  3. Sales pipeline management
  4. Task and activity tracking
  5. Email integration
  6. Reporting and analytics
  7. Customizable workflows
  8. Mobile app for iOS and Android

Pricing

  • Open Source

Pros

Open source and free to use

Highly customizable to fit business needs

Intuitive and user-friendly interface

Integrates with various third-party apps

Robust set of features for small and medium businesses

Cons

Limited customer support compared to commercial CRMs

Requires some technical expertise for setup and customization

May lack advanced features found in enterprise-level CRMs