Track-It! Help Desk Software vs S1 Gateway

Struggling to choose between Track-It! Help Desk Software and S1 Gateway? Both products offer unique advantages, making it a tough decision.

Track-It! Help Desk Software is a Office & Productivity solution with tags like help-desk, ticketing, asset-management, change-management, purchase-order-tracking, reporting, it-operations.

It boasts features such as Ticket management, Asset management, Change management, Purchase order tracking, Reporting and analytics and pros including Easy to use interface, Robust feature set for the price, Good for small to midsize teams.

On the other hand, S1 Gateway is a Security & Privacy product tagged with networking, encryption, tunneling.

Its standout features include Site-to-site VPN, Remote access VPN, OpenVPN protocol support, IPsec protocol support, Access control policies, Traffic shaping and QoS, NAT traversal, Built-in DHCP server, Web-based GUI, and it shines with pros like Open source and free, Supports common VPN protocols, Flexible access control policies, Traffic management capabilities, Easy to setup and use.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Track-It! Help Desk Software

Track-It! Help Desk Software

Track-It! is a help desk and asset management software designed for internal IT teams. It includes ticketing, asset management, change management, purchase order tracking, and reporting features to streamline IT operations.

Categories:
Office & Productivity Help Desk & It Asset Management
help-desk ticketing asset-management change-management purchase-order-tracking reporting it-operations

Track-It! Help Desk Software Features

  1. Ticket management
  2. Asset management
  3. Change management
  4. Purchase order tracking
  5. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Easy to use interface

Robust feature set for the price

Good for small to midsize teams

Cons

Lacks some advanced features of competitors

Mobile app could be better

Support options are limited

S1 Gateway

S1 Gateway

S1 Gateway is an open-source VPN software that allows you to create secure connections between networks over the internet. It supports site-to-site and remote access VPN configurations.

Categories:
Security & Privacy Vpn
networking encryption tunneling

S1 Gateway Features

  1. Site-to-site VPN
  2. Remote access VPN
  3. OpenVPN protocol support
  4. IPsec protocol support
  5. Access control policies
  6. Traffic shaping and QoS
  7. NAT traversal
  8. Built-in DHCP server
  9. Web-based GUI

Pricing

  • Open Source

Pros

Open source and free

Supports common VPN protocols

Flexible access control policies

Traffic management capabilities

Easy to setup and use

Cons

Limited documentation

Not as feature rich as commercial solutions

Lacks advanced routing protocols

No mobile client apps

Relies on community for support