Trustpilot vs sitejabber

Struggling to choose between Trustpilot and sitejabber? Both products offer unique advantages, making it a tough decision.

Trustpilot is a Business & Commerce solution with tags like reviews, ratings, reputation-management, customer-feedback.

It boasts features such as Allows consumers to leave reviews and ratings for businesses, Businesses can respond to reviews and manage their reputation, Consumers can share reviews on social media, Businesses can collect and analyze customer feedback, Review widget can be embedded on business websites, Mobile apps for consumers and businesses and pros including Helps build trust and social proof for businesses, Provides marketplace transparency for consumers, User-friendly interface, Detailed analytics and insights, Integrates with other platforms.

On the other hand, sitejabber is a Online Services product tagged with reviews, ratings, consumer-reports, ecommerce, shopping.

Its standout features include Allows users to read and write reviews about online businesses, Covers companies in various industries like retail, travel, food delivery, etc, Users can leave ratings and detailed reviews about their experiences, Aggregates consumer reviews in one platform, and it shines with pros like Helpful for discovering and researching companies, Provides consumer perspectives and feedback, Can identify potential issues or problems with businesses, Large database of crowd-sourced reviews.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Trustpilot

Trustpilot

Trustpilot is an online review platform where customers can leave reviews and ratings for businesses. Businesses can claim their Trustpilot profile to respond to reviews and manage their online reputation.

Categories:
reviews ratings reputation-management customer-feedback

Trustpilot Features

  1. Allows consumers to leave reviews and ratings for businesses
  2. Businesses can respond to reviews and manage their reputation
  3. Consumers can share reviews on social media
  4. Businesses can collect and analyze customer feedback
  5. Review widget can be embedded on business websites
  6. Mobile apps for consumers and businesses

Pricing

  • Freemium
  • Subscription-Based

Pros

Helps build trust and social proof for businesses

Provides marketplace transparency for consumers

User-friendly interface

Detailed analytics and insights

Integrates with other platforms

Cons

Potential for fake or biased reviews

Hard to remove fraudulent reviews

Some features are only available on paid plans

May require extra work to manage incoming reviews


sitejabber

sitejabber

SiteJabber is a review website that allows consumers to read and write reviews about different online businesses. Users can leave ratings and detailed reviews describing their experiences with companies in various industries like retail, travel, food delivery, and more.

Categories:
reviews ratings consumer-reports ecommerce shopping

Sitejabber Features

  1. Allows users to read and write reviews about online businesses
  2. Covers companies in various industries like retail, travel, food delivery, etc
  3. Users can leave ratings and detailed reviews about their experiences
  4. Aggregates consumer reviews in one platform

Pricing

  • Free

Pros

Helpful for discovering and researching companies

Provides consumer perspectives and feedback

Can identify potential issues or problems with businesses

Large database of crowd-sourced reviews

Cons

Reviews may be biased or exaggerated

Hard to verify authenticity of reviewers

Businesses have little control over negative reviews

Algorithms for review aggregation not transparent