TrustSpot vs sessionly

Struggling to choose between TrustSpot and sessionly? Both products offer unique advantages, making it a tough decision.

TrustSpot is a Business & Commerce solution with tags like reviews, testimonials, customer-feedback, reputation-management.

It boasts features such as Collect and display customer reviews, Review widgets for website, Review moderation, Review analytics, Review reminders, Review incentives and pros including Increases conversion rate, Builds trust and credibility, Improves SEO, Provides customer insights, Easy to implement.

On the other hand, sessionly is a Business & Commerce product tagged with live-chat, email-support, knowledge-base, customer-satisfaction.

Its standout features include Live chat with customers, Email support management, Knowledge base and self-service portal, Team collaboration and assignment, Reporting and analytics, Integrations with popular tools, and it shines with pros like All-in-one customer support solution, Improves customer satisfaction and response times, Provides self-service options for customers, Collaboration and reporting features for support teams.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

TrustSpot

TrustSpot

TrustSpot is a customer review platform that helps businesses display and manage customer reviews on their website. It allows collecting and showcasing authentic reviews to build trust and social proof.

Categories:
reviews testimonials customer-feedback reputation-management

TrustSpot Features

  1. Collect and display customer reviews
  2. Review widgets for website
  3. Review moderation
  4. Review analytics
  5. Review reminders
  6. Review incentives

Pricing

  • Freemium
  • Subscription-Based

Pros

Increases conversion rate

Builds trust and credibility

Improves SEO

Provides customer insights

Easy to implement

Cons

Can be costly for small businesses

Potential for fake reviews

Time investment to manage and respond to reviews


sessionly

sessionly

Sessionly is a customer support platform that allows companies to have live chat, email support, and knowledge base software all in one place. It aims to improve customer satisfaction by providing quick responses and helpful self-service options.

Categories:
live-chat email-support knowledge-base customer-satisfaction

Sessionly Features

  1. Live chat with customers
  2. Email support management
  3. Knowledge base and self-service portal
  4. Team collaboration and assignment
  5. Reporting and analytics
  6. Integrations with popular tools

Pricing

  • Freemium
  • Subscription-Based

Pros

All-in-one customer support solution

Improves customer satisfaction and response times

Provides self-service options for customers

Collaboration and reporting features for support teams

Cons

May be more complex than some simpler chat or email tools

Pricing can be higher than basic customer support tools

Onboarding and setup may require more time and resources