UberConference vs omNovia

Struggling to choose between UberConference and omNovia? Both products offer unique advantages, making it a tough decision.

UberConference is a Online Services solution with tags like conference-calls, screen-sharing, call-recording, call-management.

It boasts features such as Audio conferencing, Video conferencing, Screen sharing, Call recording, Call management tools, Custom hold music, International dial-in numbers, Mobile apps and pros including Intuitive interface, Great audio quality, Easy to start and manage conference calls, Competitive pricing, Good feature set for the price.

On the other hand, omNovia is a Business & Commerce product tagged with cloudbased, customer-service, omnichannel, ticketing, live-chat, email, knowledge-base, analytics.

Its standout features include Omnichannel support, Ticketing system, Live chat, Email management, Knowledge base, Advanced analytics, SLA management, Automation workflows, Real-time dashboards, and it shines with pros like Easy to use interface, Scalable - supports large teams, Integrates with many apps, Robust reporting and analytics, Omnichannel support in one platform.

Feature	UberConference	omNovia
Overall Score	N/A	N/A
Primary Category	Online Services	Business & Commerce

Product Overview

UberConference

Description: UberConference is a conference calling service that allows users to hold audio and video conference calls. It offers features like screen sharing, call recording, and advanced call management tools, making it easy to control large conference calls.

omNovia

Description: omNovia is a cloud-based customer service software that provides omni-channel support and helps companies deliver exceptional customer experiences. It offers features like ticketing, live chat, email management, knowledge base, and advanced analytics.

Key Features Comparison

UberConference Features

• Audio conferencing
• Video conferencing
• Screen sharing
• Call recording
• Call management tools
• Custom hold music
• International dial-in numbers
• Mobile apps

omNovia Features

• Omnichannel support
• Ticketing system
• Live chat
• Email management
• Knowledge base
• Advanced analytics
• SLA management
• Automation workflows
• Real-time dashboards

Pros & Cons Analysis

UberConference

Pros

• Intuitive interface
• Great audio quality
• Easy to start and manage conference calls
• Competitive pricing
• Good feature set for the price

Cons

• Video quality could be better
• Limited international dial-in numbers
• No support for webinars or large events

omNovia

Pros

• Easy to use interface
• Scalable - supports large teams
• Integrates with many apps
• Robust reporting and analytics
• Omnichannel support in one platform

Cons

• Can be pricey for small businesses
• Mobile app needs improvement
• Setup and configuration can be complex initially

Pricing Comparison

UberConference

• Freemium

omNovia

• Subscription-Based