Struggling to choose between UltraViewer and GoTo Resolve? Both products offer unique advantages, making it a tough decision.
UltraViewer is a Remote Work & Education solution with tags like remote-desktop, crossplatform, free.
It boasts features such as Remote desktop access, File transfer, Screen recording, Chat, Works across platforms and pros including Free, Lightweight, Easy to use, Cross-platform compatibility.
On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
UltraViewer is a free remote desktop software that allows users to access computers and servers remotely. It is lightweight, easy to use, and works across platforms including Windows, Mac, Linux, iOS and Android.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.