UNMETERED.Chat vs Zendesk Chat

Struggling to choose between UNMETERED.Chat and Zendesk Chat? Both products offer unique advantages, making it a tough decision.

UNMETERED.Chat is a Social & Communications solution with tags like video-calling, messaging, encrypted, screen-sharing, group-calls.

It boasts features such as Free group video calling, Instant messaging platform, Encrypted video calls, Group calls with up to 12 participants, Screen sharing, Private/public chat rooms, No time limits and pros including Free to use, No time limits on calls, Supports group calls with up to 12 participants, Encrypted video and chat, Offers screen sharing functionality.

On the other hand, Zendesk Chat is a Social & Communications product tagged with live-chat, messaging, bots, customer-service.

Its standout features include Live chat, Messaging, Bots, Real-time customer communication, Integration with Zendesk Support and other Zendesk products, Customizable chat widget, Chat routing and assignment, Chat transcripts and reporting, Proactive chat, and it shines with pros like Easy to set up and use, Provides omnichannel customer support, Scales to support high chat volumes, Mobile-friendly, Bots can automate common queries, Integrates with popular tools and apps.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UNMETERED.Chat

UNMETERED.Chat

UNMETERED.Chat is a free group video calling and instant messaging platform. It allows users to connect with friends, family, colleagues, and clients via encrypted video calls, chat, and screen sharing. Key features include no time limits, group calls with up to 12 participants, screen sharing, and private/public chat rooms.

Categories:
Social & Communications Video Calling
video-calling messaging encrypted screen-sharing group-calls

UNMETERED.Chat Features

  1. Free group video calling
  2. Instant messaging platform
  3. Encrypted video calls
  4. Group calls with up to 12 participants
  5. Screen sharing
  6. Private/public chat rooms
  7. No time limits

Pricing

  • Free

Pros

Free to use

No time limits on calls

Supports group calls with up to 12 participants

Encrypted video and chat

Offers screen sharing functionality

Cons

Limited to 12 participants per call

May lack advanced features compared to paid alternatives

Potential privacy concerns with free platform

Zendesk Chat

Zendesk Chat

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.

Categories:
Social & Communications Customer Service
live-chat messaging bots customer-service

Zendesk Chat Features

  1. Live chat
  2. Messaging
  3. Bots
  4. Real-time customer communication
  5. Integration with Zendesk Support and other Zendesk products
  6. Customizable chat widget
  7. Chat routing and assignment
  8. Chat transcripts and reporting
  9. Proactive chat

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Easy to set up and use

Provides omnichannel customer support

Scales to support high chat volumes

Mobile-friendly

Bots can automate common queries

Integrates with popular tools and apps

Cons

Can get expensive for larger teams

Limited customization options

Third-party bot integration is limited

Lacks some advanced features like co-browsing