Upwork vs Thumbtack

Struggling to choose between Upwork and Thumbtack? Both products offer unique advantages, making it a tough decision.

Upwork is a Online Services solution with tags like freelancing, remote-work, jobs, projects.

It boasts features such as Job/project postings, Freelancer profiles/portfolios, Communication tools, Time tracking, Payment processing and pros including Large pool of skilled freelancers, Flexible hiring options, Screening and reviews help find quality talent, Secure payments, Good for short or long-term projects.

On the other hand, Thumbtack is a Business & Commerce product tagged with local-services, home-services, professionals, contractors.

Its standout features include Allows customers to post projects and get quotes from local professionals, Large network of professionals from many service categories like home repair, events, lessons, etc, Customers can review profiles and ratings of professionals before hiring, Professionals can create detailed profiles showcasing their services, Built-in messaging system to communicate between customers and professionals, and it shines with pros like Makes it easy for customers to find and connect with qualified local professionals, Free for customers to post projects and get quotes, Wide selection of service professionals to choose from, Helps professionals get new customers and projects.

Feature	Upwork	Thumbtack
Overall Score	N/A	N/A
Primary Category	Online Services	Business & Commerce

Product Overview

Upwork

Description: Upwork is a freelance job platform that connects businesses with freelancers for short-term projects or ongoing work. It provides tools for posting job listings, reviewing applicant profiles, communicating with freelancers, and paying for work completed.

Thumbtack

Description: Thumbtack is an online marketplace that connects customers with local professionals like plumbers, electricians, photographers, painters, and more. Customers describe their projects and receive customized quotes from professionals based on their job details. Professionals pay to bid on jobs but only pay when they win projects.

Key Features Comparison

Upwork Features

• Job/project postings
• Freelancer profiles/portfolios
• Communication tools
• Time tracking
• Payment processing

Thumbtack Features

• Allows customers to post projects and get quotes from local professionals
• Large network of professionals from many service categories like home repair, events, lessons, etc
• Customers can review profiles and ratings of professionals before hiring
• Professionals can create detailed profiles showcasing their services
• Built-in messaging system to communicate between customers and professionals

Pros & Cons Analysis

Upwork

Pros

• Large pool of skilled freelancers
• Flexible hiring options
• Screening and reviews help find quality talent
• Secure payments
• Good for short or long-term projects

Cons

• Fees for freelancers and clients
• Can take time to find the right freelancer
• Quality varies between freelancers
• Less suited for complex or high-touch projects

Thumbtack

Pros

• Makes it easy for customers to find and connect with qualified local professionals
• Free for customers to post projects and get quotes
• Wide selection of service professionals to choose from
• Helps professionals get new customers and projects

Cons

• Professionals have to pay to bid on projects
• Customers may get an overwhelming number of bids to sift through
• Hard for new professionals to stand out with limited reviews/profile

Pricing Comparison

Upwork

• Free - Post jobs for free, pay per hire
• Basic - $14.95/month, includes connects for hiring
• Plus - $49/month, more connects and client support
• Business - Custom pricing, dedicated account manager

Thumbtack

• Freemium - Free for customers, paid for professionals