Thumbtack icon

Thumbtack

Thumbtack is an online marketplace that connects customers with local professionals like plumbers, electricians, photographers, painters, and more. Customers describe their projects and receive customized quotes from professionals based on their job details. Professionals pay to bid on jobs but only pay when they win projects.

What is Thumbtack?

Thumbtack is an online marketplace platform founded in 2009 that connects customers who need to hire professionals with local service providers like plumbers, electricians, photographers, painters, wedding officiants, and more. It operates in various service categories including home, events, wellness, lessons, pet, custom, and creative services.

Customers start by describing their specific project on the Thumbtack website or mobile app. They provide details like the service needed, location, schedule, and any other requirements. Thumbtack then sends the customer's project to professionals in their area who may be interested in that type of job.

Interested professionals send customized quotes based on the customer's job details and their own pricing. Customers review the quotes and professional profiles of candidates side by side to compare options before deciding who to hire. Thumbtack offers customer support to help with the hiring process if needed.

For professionals listed on Thumbtack, there is a fee to submit quotes to customer requests, but they only pay if they get hired for that job. There are over 200,000 skilled professionals currently active on the Thumbtack platform across 1,100 service categories. Joining is free and professionals create their own profiles highlighting reviews, credentials, photos of past work, and more.

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