What is Amazon Home Services?
Amazon Home Services is an online marketplace launched by Amazon in 2015 that aims to connect customers with professional service providers for home-related jobs. Customers can book and pay for services through the Amazon Home Services platform, with jobs ranging from furniture assembly and smart home device installation to house cleaning, appliance repair, and more.
Some key features and information about Amazon Home Services include:
- Customers can search, vet, book, and pay for services through a user-friendly online platform.
- Services span over 1,200 categories from routine home maintenance needs like cleaning and plumbing to home improvement projects involving electrical, AV systems, landscaping, and more.
- The platform vets service professionals through background checks, licensing verification, insurance confirmation, and customer reviews.
- Service professionals set their own rates and availability, while Amazon handles customer payments and support through the platform.
- Amazon offers a Happiness Guarantee on all jobs booked through Home Services, promising to make issues right for unsatisfactory service.
- Home Services is currently available in over 50 metro areas across the U.S.
Overall, Amazon Home Services provides a streamlined way for customers to find reliable home service professionals online and facilitates payment, scheduling, customer support, and quality assurance through its digital platform.