Amazon Home Services
Amazon Home Services is an online marketplace that connects customers with local professionals to assist with home projects and services such as furniture assembly, home theater installation, plumbing, cleaning, and more.
marketplace
home-services
home-projects
furniture-assembly
home-theater-installation
plumbing
cleaning
Amazon Home Services: Connect with Local Professionals for Home Projects
Discover the power of Amazon Home Services, an online marketplace connecting customers with trusted local professionals for various home projects and services, including furniture assembly, home theater installation, plumbing, cleaning, and more.
What is Amazon Home Services?
Amazon Home Services is an online marketplace launched by Amazon in 2015 that aims to connect customers with professional service providers for home-related jobs. Customers can book and pay for services through the Amazon Home Services platform, with jobs ranging from furniture assembly and smart home device installation to house cleaning, appliance repair, and more.
Some key features and information about Amazon Home Services include:
- Customers can search, vet, book, and pay for services through a user-friendly online platform.
- Services span over 1,200 categories from routine home maintenance needs like cleaning and plumbing to home improvement projects involving electrical, AV systems, landscaping, and more.
- The platform vets service professionals through background checks, licensing verification, insurance confirmation, and customer reviews.
- Service professionals set their own rates and availability, while Amazon handles customer payments and support through the platform.
- Amazon offers a Happiness Guarantee on all jobs booked through Home Services, promising to make issues right for unsatisfactory service.
- Home Services is currently available in over 50 metro areas across the U.S.
Overall, Amazon Home Services provides a streamlined way for customers to find reliable home service professionals online and facilitates payment, scheduling, customer support, and quality assurance through its digital platform.
Amazon Home Services Features
Features
- Connects customers with pre-screened local professionals for home services
- Covers over 700 services such as furniture assembly, TV mounting, cleaning, plumbing, electrical work, etc
- Professionals are background checked and rated by customers
- Customers can view profiles, reviews, pricing and availability
- Scheduling and payment handled through Amazon
- Covered by Amazon Happiness Guarantee
Pricing
- Pay-As-You-Go
Pros
Pre-screened professionals
Scheduling and payment simplified
Covered by guarantee for quality and timely service
Cons
May have limited availability in some areas
Higher cost than hiring independent professionals
Professionals are contractors, not Amazon employees
Official Links
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