ServiceWhale
ServiceWhale is a field service management software that helps service companies schedule jobs, dispatch technicians, track work orders, and invoice clients. It streamlines operations with mobility, routing optimization, and integrated payments.
scheduling
work-orders
invoicing
technicians
routing-optimization
payments
ServiceWhale: Field Service Management Software
ServiceWhale is a field service management software that helps service companies schedule jobs, dispatch technicians, track work orders, and invoice clients. It streamlines operations with mobility, routing optimization, and integrated payments.
What is ServiceWhale?
ServiceWhale is a comprehensive field service management software designed for HVAC, plumbing, electrical, cleaning, landscaping, and other on-site service companies. Key features include:
- Scheduling and dispatching tools to optimize technician routes and manage work orders
- Mobile apps allow field staff to access customer info, record work done, accept payments, and more
- Customer database and integrated invoicing to easily bill and collect from clients
- Inventory management, quotations, and quickbook integrations
- Real-time GPS tracking of technicians and automatic traffic updates for accurate ETAs
- Skills-based routing to match the right techs to each job
- Customizable dashboard and reporting on performance metrics
- Tiered pricing plans for small to large service businesses
Overall, ServiceWhale helps home service companies gain efficiency, improve technician productivity, and increase customer satisfaction. Its user-friendly interface and range of features are suitable for most field service operations looking to scale and optimize workflows.
ServiceWhale Features
Features
- Scheduling and dispatching
- Work order management
- Route optimization
- Mobile access
- Integrated payments
- Invoicing
- Reporting
Pricing
- Subscription-Based
Pros
Intuitive interface
Real-time tracking
Automated scheduling
Mobile access improves technician productivity
Integrations with accounting software
Cons
Can be pricey for smaller businesses
Limited customization options
Setup and implementation can be complex
Official Links
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