Userback vs Survicate

Struggling to choose between Userback and Survicate? Both products offer unique advantages, making it a tough decision.

Userback is a Business & Commerce solution with tags like feedback, reviews, surveys, analytics.

It boasts features such as Collect customer feedback via surveys, Analyze feedback data, Manage online reviews, Interact with customers and pros including Easy to use interface, Powerful analytics and reporting, Integrates with popular platforms like Shopify, Helps improve customer satisfaction.

On the other hand, Survicate is a Online Services product tagged with survey, feedback, analytics, reporting, customer-insights.

Its standout features include Drag & drop survey builder, 150+ survey templates, Distribution via email, web links, QR codes, Real-time analytics dashboard, Custom reporting, Integrations with apps like Slack, Zapier, Team collaboration, Custom branding, and it shines with pros like Intuitive interface, Robust analytics and reporting, Easy distribution options, Good value for money, Great customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Userback

Userback

Userback is a customer feedback and review management software that allows businesses to interact with customers, gather feedback through surveys, analyze feedback data, and manage online reviews.

Categories:
Business & Commerce Customer Feedback
feedback reviews surveys analytics

Userback Features

  1. Collect customer feedback via surveys
  2. Analyze feedback data
  3. Manage online reviews
  4. Interact with customers

Pricing

  • Subscription-Based

Pros

Easy to use interface

Powerful analytics and reporting

Integrates with popular platforms like Shopify

Helps improve customer satisfaction

Cons

Can be pricey for small businesses

Limited customization options

Steep learning curve initially

Survicate

Survicate

Survicate is an online survey and feedback software that allows users to create surveys, polls, NPS surveys, and feedback forms to gather customer insights. It provides easy drag and drop survey building, distribution via email and web links, and real-time analytics and reporting.

Categories:
Online Services Survey & Feedback
survey feedback analytics reporting customer-insights

Survicate Features

  1. Drag & drop survey builder
  2. 150+ survey templates
  3. Distribution via email, web links, QR codes
  4. Real-time analytics dashboard
  5. Custom reporting
  6. Integrations with apps like Slack, Zapier
  7. Team collaboration
  8. Custom branding

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Robust analytics and reporting

Easy distribution options

Good value for money

Great customer support

Cons

Can be pricey for larger teams

Limited logic options in survey builder

No offline survey option

No API access