
Description: UseResponse is a customer service software that helps teams deliver fast, consistent, and personalized support across channels. It enables efficient ticket routing, knowledge base management, and automation workflows.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: GoToHelpDesk.net is a help desk and IT ticketing software designed for small and medium businesses. It offers features like ticket management, knowledge base, asset tracking, automations, integrations, and more.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API