UserTest.io vs Lookback

Struggling to choose between UserTest.io and Lookback? Both products offer unique advantages, making it a tough decision.

UserTest.io is a Online Services solution with tags like user-testing, website-testing, app-testing, prototype-testing, design-testing, user-feedback.

It boasts features such as Remote unmoderated user testing, Access to global pool of testers, Record videos and audio of test sessions, Heatmaps, clickmaps and gaze plots, Bug reporting and feedback tools, Integration with design tools, Customizable test scripts, Real-time results and analytics and pros including Easy to set up and use, Detailed feedback from real users, Affordable pricing, Integrates with popular tools, Large pool of diverse testers, Quick turnaround time.

On the other hand, Lookback is a Ai Tools & Services product tagged with user-experience, usability-testing, video-recording, click-mapping, analytics.

Its standout features include Session recording, Click mapping, Heatmaps, Surveys, Analytics, and it shines with pros like Easy to use, Integrates with popular tools, Good for remote user testing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UserTest.io

UserTest.io

UserTest.io is a user testing platform that allows you to get video recordings and feedback from real users testing your website, web app, prototype, or design mockup. It makes user testing easy by providing access to a large panel of diverse testers.

Categories:
user-testing website-testing app-testing prototype-testing design-testing user-feedback

UserTest.io Features

  1. Remote unmoderated user testing
  2. Access to global pool of testers
  3. Record videos and audio of test sessions
  4. Heatmaps, clickmaps and gaze plots
  5. Bug reporting and feedback tools
  6. Integration with design tools
  7. Customizable test scripts
  8. Real-time results and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Detailed feedback from real users

Affordable pricing

Integrates with popular tools

Large pool of diverse testers

Quick turnaround time

Cons

Limited functionality in free plan

No moderated testing options

Less control over tester demographics

Analytics not as robust as some competitors


Lookback

Lookback

Lookback is a user experience research and usability testing tool that allows you to record video and audio of user sessions on websites or mobile apps. It offers capabilities like click mapping, survey distribution, and analytics to understand user behavior.

Categories:
user-experience usability-testing video-recording click-mapping analytics

Lookback Features

  1. Session recording
  2. Click mapping
  3. Heatmaps
  4. Surveys
  5. Analytics

Pricing

  • Subscription-Based

Pros

Easy to use

Integrates with popular tools

Good for remote user testing

Cons

Can be expensive for large teams

Limited customization options

No built-in recruiting