UserTesting.com vs UserTest.io

Struggling to choose between UserTesting.com and UserTest.io? Both products offer unique advantages, making it a tough decision.

UserTesting.com is a Online Services solution with tags like user-testing, usability-testing, customer-feedback, qualitative-research.

It boasts features such as Remote user testing, Recruitment of target users, Video recordings of tests, Feedback and insights, Integration with prototypes, Task distribution and management, Data analysis and reporting and pros including Get feedback from real users, No need to bring users onsite, Scalable and fast testing, Detailed qualitative insights, Integration with popular tools, Managed recruitment and screening, Powerful analytics.

On the other hand, UserTest.io is a Online Services product tagged with user-testing, website-testing, app-testing, prototype-testing, design-testing, user-feedback.

Its standout features include Remote unmoderated user testing, Access to global pool of testers, Record videos and audio of test sessions, Heatmaps, clickmaps and gaze plots, Bug reporting and feedback tools, Integration with design tools, Customizable test scripts, Real-time results and analytics, and it shines with pros like Easy to set up and use, Detailed feedback from real users, Affordable pricing, Integrates with popular tools, Large pool of diverse testers, Quick turnaround time.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UserTesting.com

UserTesting.com

UserTesting.com is a remote user research platform that allows you to get video recordings of real people testing your website, app, or prototype. You describe your target audience and post a test, and UserTesting finds participants that match your requirements and records them completing tasks and providing feedback.

Categories:
user-testing usability-testing customer-feedback qualitative-research

UserTesting.com Features

  1. Remote user testing
  2. Recruitment of target users
  3. Video recordings of tests
  4. Feedback and insights
  5. Integration with prototypes
  6. Task distribution and management
  7. Data analysis and reporting

Pricing

  • Subscription-Based

Pros

Get feedback from real users

No need to bring users onsite

Scalable and fast testing

Detailed qualitative insights

Integration with popular tools

Managed recruitment and screening

Powerful analytics

Cons

Can be expensive at high testing volumes

Less control over test environment

No automated pass/fail metrics

Qualitative data requires analysis

Limited demographics in testing panel

Time intensive test creation

Steep learning curve


UserTest.io

UserTest.io

UserTest.io is a user testing platform that allows you to get video recordings and feedback from real users testing your website, web app, prototype, or design mockup. It makes user testing easy by providing access to a large panel of diverse testers.

Categories:
user-testing website-testing app-testing prototype-testing design-testing user-feedback

UserTest.io Features

  1. Remote unmoderated user testing
  2. Access to global pool of testers
  3. Record videos and audio of test sessions
  4. Heatmaps, clickmaps and gaze plots
  5. Bug reporting and feedback tools
  6. Integration with design tools
  7. Customizable test scripts
  8. Real-time results and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Detailed feedback from real users

Affordable pricing

Integrates with popular tools

Large pool of diverse testers

Quick turnaround time

Cons

Limited functionality in free plan

No moderated testing options

Less control over tester demographics

Analytics not as robust as some competitors