UserTesting.com
UserTesting.com is a remote user research platform that allows you to get video recordings of real people testing your website, app, or prototype. You describe your target audience and post a test, and UserTesting finds participants that match your requirements and records them c
user-testing
usability-testing
customer-feedback
qualitative-research
UserTesting.com: Remote User Research Platform
UserTesting.com is a remote user research platform that allows you to get video recordings of real people testing your website, app, or prototype. You describe your target audience and post a test, and UserTesting finds participants that match your requirements and records them completing tasks and providing feedback.
What is UserTesting.com?
UserTesting.com is a leading remote user research and usability testing platform used by companies and organizations to improve their digital experiences. The service allows you to easily recruit target audiences to get video recordings of real people using and providing feedback on websites, mobile apps, prototypes, and more.
Some key features of UserTesting.com include:
- Access to a network of over 2 million global test participants that can match very specific target audiences and user groups
- Options to conduct moderated or unmoderated tests ranging from 5 to 60 minutes in length
- Automated test result summaries, highlights, annotations, and analytics
- Integration with tools like Jira, Trello, Slack, and GitHub to connect insights to work
- Secure platform that protects test and customer data
By leveraging UserTesting.com, product teams can quickly validate designs and ideas early, identify usability issues before launch, benchmark experiences over time, and ultimately build digital products that better meet customer and user needs. The platform scales from early stage startups to the world's largest enterprises.
UserTesting.com Features
Features
- Remote user testing
- Recruitment of target users
- Video recordings of tests
- Feedback and insights
- Integration with prototypes
- Task distribution and management
- Data analysis and reporting
Pricing
- Subscription-Based
Pros
Get feedback from real users
No need to bring users onsite
Scalable and fast testing
Detailed qualitative insights
Integration with popular tools
Managed recruitment and screening
Powerful analytics
Cons
Can be expensive at high testing volumes
Less control over test environment
No automated pass/fail metrics
Qualitative data requires analysis
Limited demographics in testing panel
Time intensive test creation
Steep learning curve
Official Links
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