UsersThink

UsersThink

UsersThink is a user research and usability testing platform that allows you to get feedback on your website, app, or prototype from real users. It makes it easy to recruit test participants, conduct moderated or unmoderated tests, record sessions, analyze feedback, and generate
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user-testing usability-testing user-feedback

UsersThink: User Research & Usability Testing Platform

UsersThink is a user research and usability testing platform that allows you to get feedback on your website, app, or prototype from real users. It makes it easy to recruit test participants, conduct moderated or unmoderated tests, record sessions, analyze feedback, and generate actionable insights.

What is UsersThink?

UsersThink is an online user research and usability testing platform used by UX researchers, designers, product managers, and developers to get feedback on their digital products. It aims to make user research easy and accessible for teams by providing tools to:

  • Recruit target users for tests based on screener questions
  • Conduct moderated or unmoderated usability testing sessions via browser-based editor
  • Record sessions including user's voice, webcam, interactions, emotions etc.
  • Analyze feedback and user behavior data through session recordings, heatmaps, emotion maps and analytics
  • Generate user research reports and actionable insights to improve product experience
  • Integrate with popular design and collaboration tools like Figma, Jira, Slack etc.

Key capabilities include remote unmoderated and moderated testing, advanced recording and analytics, task management, session highlights, collaboration, and integration with popular tools. It aims to make user research easier for agile teams to run frequent small tests and incorporate user feedback systematically.

UsersThink Features

Features

  1. Recruit participants for user testing
  2. Conduct moderated and unmoderated tests
  3. Record user sessions
  4. Analyze feedback and user behavior
  5. Generate insights and improvement recommendations

Pricing

  • Subscription-Based

Pros

Easy to set up and conduct tests

Integrates with popular design tools

Detailed session recordings and analytics

Large pool of test participants

Affordable compared to in-person testing

Cons

Limited customization options

No support for mobile app testing

Analytics could be more robust

Participant quality can vary


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