What is UsersThink?
UsersThink is an online user research and usability testing platform used by UX researchers, designers, product managers, and developers to get feedback on their digital products. It aims to make user research easy and accessible for teams by providing tools to:
- Recruit target users for tests based on screener questions
- Conduct moderated or unmoderated usability testing sessions via browser-based editor
- Record sessions including user's voice, webcam, interactions, emotions etc.
- Analyze feedback and user behavior data through session recordings, heatmaps, emotion maps and analytics
- Generate user research reports and actionable insights to improve product experience
- Integrate with popular design and collaboration tools like Figma, Jira, Slack etc.
Key capabilities include remote unmoderated and moderated testing, advanced recording and analytics, task management, session highlights, collaboration, and integration with popular tools. It aims to make user research easier for agile teams to run frequent small tests and incorporate user feedback systematically.