UserTesting.com vs UsersThink

Struggling to choose between UserTesting.com and UsersThink? Both products offer unique advantages, making it a tough decision.

UserTesting.com is a Online Services solution with tags like user-testing, usability-testing, customer-feedback, qualitative-research.

It boasts features such as Remote user testing, Recruitment of target users, Video recordings of tests, Feedback and insights, Integration with prototypes, Task distribution and management, Data analysis and reporting and pros including Get feedback from real users, No need to bring users onsite, Scalable and fast testing, Detailed qualitative insights, Integration with popular tools, Managed recruitment and screening, Powerful analytics.

On the other hand, UsersThink is a Business & Commerce product tagged with user-testing, usability-testing, user-feedback.

Its standout features include Recruit participants for user testing, Conduct moderated and unmoderated tests, Record user sessions, Analyze feedback and user behavior, Generate insights and improvement recommendations, and it shines with pros like Easy to set up and conduct tests, Integrates with popular design tools, Detailed session recordings and analytics, Large pool of test participants, Affordable compared to in-person testing.

Feature	UserTesting.com	UsersThink
Overall Score	N/A	N/A
Primary Category	Online Services	Business & Commerce

Product Overview

UserTesting.com

Description: UserTesting.com is a remote user research platform that allows you to get video recordings of real people testing your website, app, or prototype. You describe your target audience and post a test, and UserTesting finds participants that match your requirements and records them completing tasks and providing feedback.

UsersThink

Description: UsersThink is a user research and usability testing platform that allows you to get feedback on your website, app, or prototype from real users. It makes it easy to recruit test participants, conduct moderated or unmoderated tests, record sessions, analyze feedback, and generate actionable insights.

Key Features Comparison

UserTesting.com Features

• Remote user testing
• Recruitment of target users
• Video recordings of tests
• Feedback and insights
• Integration with prototypes
• Task distribution and management
• Data analysis and reporting

UsersThink Features

• Recruit participants for user testing
• Conduct moderated and unmoderated tests
• Record user sessions
• Analyze feedback and user behavior
• Generate insights and improvement recommendations

Pros & Cons Analysis

UserTesting.com

Pros

• Get feedback from real users
• No need to bring users onsite
• Scalable and fast testing
• Detailed qualitative insights
• Integration with popular tools
• Managed recruitment and screening
• Powerful analytics

Cons

• Can be expensive at high testing volumes
• Less control over test environment
• No automated pass/fail metrics
• Qualitative data requires analysis
• Limited demographics in testing panel
• Time intensive test creation
• Steep learning curve

UsersThink

Pros

• Easy to set up and conduct tests
• Integrates with popular design tools
• Detailed session recordings and analytics
• Large pool of test participants
• Affordable compared to in-person testing

Cons

• Limited customization options
• No support for mobile app testing
• Analytics could be more robust
• Participant quality can vary

Pricing Comparison

UserTesting.com

• Subscription-Based

UsersThink

• Subscription-Based