UsersThink vs UserTesting.com

Struggling to choose between UsersThink and UserTesting.com? Both products offer unique advantages, making it a tough decision.

UsersThink is a Business & Commerce solution with tags like user-testing, usability-testing, user-feedback.

It boasts features such as Recruit participants for user testing, Conduct moderated and unmoderated tests, Record user sessions, Analyze feedback and user behavior, Generate insights and improvement recommendations and pros including Easy to set up and conduct tests, Integrates with popular design tools, Detailed session recordings and analytics, Large pool of test participants, Affordable compared to in-person testing.

On the other hand, UserTesting.com is a Online Services product tagged with user-testing, usability-testing, customer-feedback, qualitative-research.

Its standout features include Remote user testing, Recruitment of target users, Video recordings of tests, Feedback and insights, Integration with prototypes, Task distribution and management, Data analysis and reporting, and it shines with pros like Get feedback from real users, No need to bring users onsite, Scalable and fast testing, Detailed qualitative insights, Integration with popular tools, Managed recruitment and screening, Powerful analytics.

Feature	UsersThink	UserTesting.com
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

UsersThink

Description: UsersThink is a user research and usability testing platform that allows you to get feedback on your website, app, or prototype from real users. It makes it easy to recruit test participants, conduct moderated or unmoderated tests, record sessions, analyze feedback, and generate actionable insights.

UserTesting.com

Description: UserTesting.com is a remote user research platform that allows you to get video recordings of real people testing your website, app, or prototype. You describe your target audience and post a test, and UserTesting finds participants that match your requirements and records them completing tasks and providing feedback.

Key Features Comparison

UsersThink Features

• Recruit participants for user testing
• Conduct moderated and unmoderated tests
• Record user sessions
• Analyze feedback and user behavior
• Generate insights and improvement recommendations

UserTesting.com Features

• Remote user testing
• Recruitment of target users
• Video recordings of tests
• Feedback and insights
• Integration with prototypes
• Task distribution and management
• Data analysis and reporting

Pros & Cons Analysis

UsersThink

Pros

• Easy to set up and conduct tests
• Integrates with popular design tools
• Detailed session recordings and analytics
• Large pool of test participants
• Affordable compared to in-person testing

Cons

• Limited customization options
• No support for mobile app testing
• Analytics could be more robust
• Participant quality can vary

UserTesting.com

Pros

• Get feedback from real users
• No need to bring users onsite
• Scalable and fast testing
• Detailed qualitative insights
• Integration with popular tools
• Managed recruitment and screening
• Powerful analytics

Cons

• Can be expensive at high testing volumes
• Less control over test environment
• No automated pass/fail metrics
• Qualitative data requires analysis
• Limited demographics in testing panel
• Time intensive test creation
• Steep learning curve

Pricing Comparison

UsersThink

• Subscription-Based

UserTesting.com

• Subscription-Based