UsersThink vs UserTesting.com

Struggling to choose between UsersThink and UserTesting.com? Both products offer unique advantages, making it a tough decision.

UsersThink is a Business & Commerce solution with tags like user-testing, usability-testing, user-feedback.

It boasts features such as Recruit participants for user testing, Conduct moderated and unmoderated tests, Record user sessions, Analyze feedback and user behavior, Generate insights and improvement recommendations and pros including Easy to set up and conduct tests, Integrates with popular design tools, Detailed session recordings and analytics, Large pool of test participants, Affordable compared to in-person testing.

On the other hand, UserTesting.com is a Online Services product tagged with user-testing, usability-testing, customer-feedback, qualitative-research.

Its standout features include Remote user testing, Recruitment of target users, Video recordings of tests, Feedback and insights, Integration with prototypes, Task distribution and management, Data analysis and reporting, and it shines with pros like Get feedback from real users, No need to bring users onsite, Scalable and fast testing, Detailed qualitative insights, Integration with popular tools, Managed recruitment and screening, Powerful analytics.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UsersThink

UsersThink

UsersThink is a user research and usability testing platform that allows you to get feedback on your website, app, or prototype from real users. It makes it easy to recruit test participants, conduct moderated or unmoderated tests, record sessions, analyze feedback, and generate actionable insights.

Categories:
user-testing usability-testing user-feedback

UsersThink Features

  1. Recruit participants for user testing
  2. Conduct moderated and unmoderated tests
  3. Record user sessions
  4. Analyze feedback and user behavior
  5. Generate insights and improvement recommendations

Pricing

  • Subscription-Based

Pros

Easy to set up and conduct tests

Integrates with popular design tools

Detailed session recordings and analytics

Large pool of test participants

Affordable compared to in-person testing

Cons

Limited customization options

No support for mobile app testing

Analytics could be more robust

Participant quality can vary


UserTesting.com

UserTesting.com

UserTesting.com is a remote user research platform that allows you to get video recordings of real people testing your website, app, or prototype. You describe your target audience and post a test, and UserTesting finds participants that match your requirements and records them completing tasks and providing feedback.

Categories:
user-testing usability-testing customer-feedback qualitative-research

UserTesting.com Features

  1. Remote user testing
  2. Recruitment of target users
  3. Video recordings of tests
  4. Feedback and insights
  5. Integration with prototypes
  6. Task distribution and management
  7. Data analysis and reporting

Pricing

  • Subscription-Based

Pros

Get feedback from real users

No need to bring users onsite

Scalable and fast testing

Detailed qualitative insights

Integration with popular tools

Managed recruitment and screening

Powerful analytics

Cons

Can be expensive at high testing volumes

Less control over test environment

No automated pass/fail metrics

Qualitative data requires analysis

Limited demographics in testing panel

Time intensive test creation

Steep learning curve