UserVoice vs Deskero

Professional comparison and analysis to help you choose the right software solution for your needs. Compare features, pricing, pros & cons, and make an informed decision.

UserVoice icon
UserVoice
Deskero icon
Deskero

Expert Analysis & Comparison

Struggling to choose between UserVoice and Deskero? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Deskero is a Business & Commerce product tagged with kanban, agile, project-management, sprints.

Its standout features include Kanban boards, Epics, Sprints, Assignments, Time tracking, Gantt charts, Resource management, Reporting, Integrations, and it shines with pros like Intuitive interface, Great for agile teams, Flexible boards, Robust features, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Why Compare UserVoice and Deskero?

When evaluating UserVoice versus Deskero, both solutions serve different needs within the business & commerce ecosystem. This comparison helps determine which solution aligns with your specific requirements and technical approach.

Market Position & Industry Recognition

UserVoice and Deskero have established themselves in the business & commerce market. Key areas include feedback, helpdesk, analytics.

Technical Architecture & Implementation

The architectural differences between UserVoice and Deskero significantly impact implementation and maintenance approaches. Related technologies include feedback, helpdesk, analytics.

Integration & Ecosystem

Both solutions integrate with various tools and platforms. Common integration points include feedback, helpdesk and kanban, agile.

Decision Framework

Consider your technical requirements, team expertise, and integration needs when choosing between UserVoice and Deskero. You might also explore feedback, helpdesk, analytics for alternative approaches.

Feature UserVoice Deskero
Overall Score N/A N/A
Primary Category Business & Commerce Business & Commerce
Target Users Developers, QA Engineers QA Teams, Non-technical Users
Deployment Self-hosted, Cloud Cloud-based, SaaS
Learning Curve Moderate to Steep Easy to Moderate

Product Overview

UserVoice
UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Type: Open Source Test Automation Framework

Founded: 2011

Primary Use: Mobile app testing automation

Supported Platforms: iOS, Android, Windows

Deskero
Deskero

Description: Deskero is a project management software designed for agile teams. It provides features like kanban boards, epics, sprints, and assignments to manage projects.

Type: Cloud-based Test Automation Platform

Founded: 2015

Primary Use: Web, mobile, and API testing

Supported Platforms: Web, iOS, Android, API

Key Features Comparison

UserVoice
UserVoice Features
  • Idea forums
  • Helpdesk ticketing
  • Customer support analytics
  • Feedback collection
  • Bug reporting
  • Feature requests
Deskero
Deskero Features
  • Kanban boards
  • Epics
  • Sprints
  • Assignments
  • Time tracking
  • Gantt charts
  • Resource management
  • Reporting
  • Integrations

Pros & Cons Analysis

UserVoice
UserVoice
Pros
  • Easy to set up and use
  • Good integration options
  • Scales well for large companies
  • Good analytics and reporting
  • Improves customer engagement
Cons
  • Can get expensive for larger teams
  • Limited customization options
  • Mobile app needs improvement
  • Steep learning curve initially
Deskero
Deskero
Pros
  • Intuitive interface
  • Great for agile teams
  • Flexible boards
  • Robust features
  • Affordable pricing
Cons
  • Steep learning curve
  • Mobile app needs work
  • Limitations for large teams
  • Lacks advanced reporting

Pricing Comparison

UserVoice
UserVoice
  • Freemium
  • Subscription-Based
Deskero
Deskero
  • Freemium
  • Subscription-Based

Get More Information

Ready to Make Your Decision?

Explore more software comparisons and find the perfect solution for your needs