UserVoice vs Feature Upvote

Struggling to choose between UserVoice and Feature Upvote? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Feature Upvote is a Business & Commerce product tagged with customer-feedback, roadmapping, feature-requests, product-management.

Its standout features include Collect customer feature requests and feedback, Allow customers to upvote feature requests, Prioritize roadmap based on customer feedback, Integrate with various platforms (Trello, Jira, GitHub, etc.), Customizable product roadmap and feature board, User management and permissions, Analytics and reporting, and it shines with pros like Gives customers a voice in product development, Helps product teams focus on high-impact features, Integrates with popular project management tools, Provides valuable insights into customer needs, Customizable to fit different workflows.

Feature	UserVoice	Feature Upvote
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Feature Upvote

Description: Feature Upvote is a customer feedback and roadmapping software that allows users to suggest features, vote on feature requests, and allow product teams to prioritize their roadmap based on customer feedback.

Key Features Comparison

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

Feature Upvote Features

• Collect customer feature requests and feedback
• Allow customers to upvote feature requests
• Prioritize roadmap based on customer feedback
• Integrate with various platforms (Trello, Jira, GitHub, etc.)
• Customizable product roadmap and feature board
• User management and permissions
• Analytics and reporting

Pros & Cons Analysis

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

Feature Upvote

Pros

• Gives customers a voice in product development
• Helps product teams focus on high-impact features
• Integrates with popular project management tools
• Provides valuable insights into customer needs
• Customizable to fit different workflows

Cons

• Limited free plan with restricted features
• Can be complex to set up and configure
• Pricing may be higher for larger organizations
• Requires active customer engagement to be effective

Pricing Comparison

UserVoice

• Freemium
• Subscription-Based

Feature Upvote

• Freemium
• Subscription-Based