UserVoice vs FEEDBACKdeck

Struggling to choose between UserVoice and FEEDBACKdeck? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, FEEDBACKdeck is a Ai Tools & Services product tagged with user-testing, prototyping, user-experience.

Its standout features include Create interactive prototypes, Recruit test participants, Facilitate remote user tests, Record test sessions, Analyze test results, Generate actionable insights, and it shines with pros like Easy to create prototypes, Built-in recruitment tools, Support for remote testing, Session recording and analytics, Visual reporting.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
Business & Commerce Customer Support
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially

FEEDBACKdeck

FEEDBACKdeck

FEEDBACKdeck is a user research and usability testing software that allows you to easily create prototypes, conduct remote user tests, analyze feedback, and generate actionable insights. It provides tools to create interactive prototypes, recruit test participants, facilitate remote tests, record sessions, analyze results, and share findings.

Categories:
Ai Tools & Services User Research
user-testing prototyping user-experience

FEEDBACKdeck Features

  1. Create interactive prototypes
  2. Recruit test participants
  3. Facilitate remote user tests
  4. Record test sessions
  5. Analyze test results
  6. Generate actionable insights

Pricing

  • Subscription-Based

Pros

Easy to create prototypes

Built-in recruitment tools

Support for remote testing

Session recording and analytics

Visual reporting

Cons

Steep learning curve

Limited integrations

No support for moderated tests

Can be pricey for small teams