UserVoice vs Helloumi

Struggling to choose between UserVoice and Helloumi? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Helloumi is a Business & Commerce product tagged with opensource, selfhosted, digital-signature, document-workflows.

Its standout features include Open-source software, Self-hosted solution, Upload and manage PDF documents, Add signatory fields to documents, Send documents for digital signature, Audit trail for document actions, REST API for integration, Role-based access control, and it shines with pros like Free and open source, Self-hosted so you control data, Integrates with business workflows, Legally valid digital signatures, Simple and easy to use.

Feature	UserVoice	Helloumi
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Helloumi

Description: Helloumi is an open-source, self-hosted alternative to HelloSign for electronically signing documents. It allows users to upload PDFs, add signatory fields, and send to others for digital signature, helping streamline business workflows.

Key Features Comparison

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

Helloumi Features

• Open-source software
• Self-hosted solution
• Upload and manage PDF documents
• Add signatory fields to documents
• Send documents for digital signature
• Audit trail for document actions
• REST API for integration
• Role-based access control

Pros & Cons Analysis

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

Helloumi

Pros

• Free and open source
• Self-hosted so you control data
• Integrates with business workflows
• Legally valid digital signatures
• Simple and easy to use

Cons

• Requires self-hosting infrastructure
• Limited support compared to paid services
• Less features than paid alternatives
• Steeper learning curve for setup

Pricing Comparison

UserVoice

• Freemium
• Subscription-Based

Helloumi

• Open Source